dental business assistant

DELMARVA DENTAL SERVICES PA; Salisbury (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee discounts

Job summary

Delmarva Dental Services PA in Salisbury, MD is seeking a motivated Dental Business Assistant to ensure a welcoming front desk experience and smooth daily operations in a fast-paced healthcare setting.

You will greet patients, schedule appointments, process billing and insurance claims, manage payments, and maintain accurate records while coordinating with clinical staff to support efficient patient flow throughout the day.

Qualifications

• Prior experience in a dental or medical front desk or administrative role.
• Familiar with dental insurance billing, coding, and claims processing.
• Proficient with dental practice management software and patient data entry.

Responsibilities

• Greet and check in patients with a warm, professional reception.
• Schedule and confirm patient appointments using dental software.
• Process patient billing, insurance claims, and verify coverage.
• Collect and post payments, manage accounts receivable, and arrange payment plans.
• Answer multi-line phones and handle patient inquiries and correspondence.
• Maintain accurate patient records and treatment documentation.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Front desk experience

Dental billing

Practice management software

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• Paid time off
• 401(k)
• Employee discounts

About the Role:

DELMARVA DENTAL SERVICES PA is looking for a motivated and friendly Dental Business Assistant to join our growing team in Salisbury, MD! This is a fantastic opportunity to be the welcoming face of our practice while playing a key role in keeping daily operations running smoothly. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule and confirm patient appointments using dental practice management software
• Process patient billing, insurance claims, and handle insurance verification
• Collect and post payments, manage accounts receivable, and handle financial arrangements
• Answer multi-line phones, respond to patient inquiries, and manage correspondence
• Maintain and update accurate patient records and treatment documentation
• Coordinate with clinical staff to ensure efficient patient flow throughout the day

Requirements:

• Prior experience in a dental or medical office front desk or administrative role preferred
• Familiarity with dental insurance billing, coding, and claims processing
• Proficiency with dental practice management software (Dentrix, Eaglesoft, or similar)
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy office environment
• Detail-oriented with accurate data entry and record-keeping abilities
• High school diploma or equivalent required; dental assisting or healthcare administration coursework a plus

About Us:

DELMARVA DENTAL SERVICES PA has been proudly serving the Salisbury, MD community and the greater Delmarva Peninsula with high-quality, patient-centered dental care. Our patients love us for our compassionate approach and commitment to making every visit comfortable and stress-free. Our team members enjoy a supportive work environment where professionalism, teamwork, and growth are always encouraged.