Front Desk Receptionist (Waukegan)

Dental-Dreams; Waukegan (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Waukegan, IL is seeking a Front Desk Receptionist to join our team. This full-time clerical role focuses on scheduling appointments, assisting with operational goals, and delivering excellent customer service. Bilingual Spanish is a big plus.

Responsibilities include greeting patients, answering phones, verifying benefits, and maintaining detailed patient records in a fast-paced environment. Great team environment with growth opportunities and competitive benefits.

Qualifications

• Customer service experience required.
• Dentrix and/or Eaglesoft knowledge preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Greet and check-in patients; answer phones and confirm appointments.
• Schedule patient appointments and manage daily/ monthly goals.
• Verify dental benefits and collect payments including co-pays and deductibles.
• Maintain accurate patient records in a fast-paced environment.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service experience

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist (Waukegan)

Full Time Clerical Waukegan, Waukegan, IL, US

3 days ago Requisition ID: 8366

Salary Range: $15.50 To $17.00 Hourly

The Role

Dental Dreams LLC in Waukegan, ILis now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Bilingual - Spanish fluency is a big plus!

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.