Bilingual Front Desk & Scheduling Specialist (Dental Office)

Dental Dreams LLC; Blue Island, Chicago (IL, IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and more

Job summary

Dental Dreams LLC in Blue Island, IL is seeking a bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, and delivering friendly, professional customer service in a fast-paced dental office.

This full-time position offers competitive pay and benefits, including medical and vision insurance, PTO, 401(k), life insurance, and more. Experience with Dentrix or Eaglesoft is a plus; training is available.

Qualifications

• Customer Service experience required.
• Experience with Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Blue Island, IL is seeking a bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, and delivering friendly, professional customer service in a fast-paced dental office.

This full-time position offers competitive pay and benefits, including medical and vision insurance, PTO, 401(k), life insurance, and more. Experience with Dentrix or Eaglesoft is a plus; training is available.