Dental Front Desk Associate - Patient-Focused Growth

Heartland Dental LLC; Bowie (MD); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental LLC is seeking a Dental Receptionist in Bowie, MD. The role involves front-office duties, patient welcome, scheduling, and insurance coordination, with Dentrix as the scheduling system.

The position offers a Monday–Friday schedule with competitive benefits including health insurance, retirement savings plans, six paid holidays, PTO, and access to Daily Pay. Experience in dental settings is preferred.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail and email, communicate with patients and insurance.
• Use Dentrix for scheduling and records; schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office performance.

Skills

Customer service

Communication

Tools

Dentrix

Dental software

Job description

Heartland Dental LLC is seeking a Dental Receptionist in Bowie, MD. The role involves front-office duties, patient welcome, scheduling, and insurance coordination, with Dentrix as the scheduling system.

The position offers a Monday–Friday schedule with competitive benefits including health insurance, retirement savings plans, six paid holidays, PTO, and access to Daily Pay. Experience in dental settings is preferred.