Dental Front Desk Associate — Growth & Patient Care

Ideal Dental; Salem (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Family dental benefits

Paid holidays

PTO

401K

Employee scholarship

Job summary

Ideal Dental in Salem, Oregon is seeking a Front Office Associate to be the welcoming first contact for patients and guests. You’ll manage appointment confirmations, patient flow, and financial discussions with a courteous, professional approach.

You’ll join a clinician-led group offering medical insurance, dental benefits for family, paid holidays, PTO, a 401K plan, and an employee scholarship program aimed at supporting your growth.

Qualifications

• Welcoming smile and positive attitude.
• Exceptional communication and customer service.
• Passion for serving and engaging with guests.
• DeNovo Offices: Travel may be required.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Customer service

Communication

Guest engagement

Welcoming demeanor

Job description

Ideal Dental in Salem, Oregon is seeking a Front Office Associate to be the welcoming first contact for patients and guests. You’ll manage appointment confirmations, patient flow, and financial discussions with a courteous, professional approach.

You’ll join a clinician-led group offering medical insurance, dental benefits for family, paid holidays, PTO, a 401K plan, and an employee scholarship program aimed at supporting your growth.