Dental Front Desk & Appointment Coordinator

GNV Talent Link; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

GNV Talent Link is seeking a detail-oriented Dental receptionist who can support patients across multiple locations. You will handle inquiries, schedule appointments and ensure a smooth patient experience in a fast-paced dental office environment.

Responsibilities include handling high-volume calls, scheduling with Dentrix, maintaining accurate records, and following up on missed appointments while upholding HIPAA standards.

Qualifications

• 1 - 3 years of experience in a dental or medical call center or dental front office.
• Dental terminology knowledge is a strong advantage.
• Dentrix experience is required.
• Proficient in Google Workspace.
• Excellent communication, multitasking, and organizational skills.
• Ability to remain calm, patient, and empathetic when handling anxious or distressed patients.
• Knowledge of HIPAA and commitment to patient confidentiality.
• Typing speed of 35+ WPM, quiet workspace and stable internet.

Responsibilities

• Handle high-volume inbound calls.
• Handle and confirm appointment scheduling using Dentrix.
• Provide empathetic customer support to all patients.
• Keep accurate records of all patient information and documentation.
• Follow up on missed appointments and booking inquiries.

Skills

Dentrix experience

High-volume calls

Google Workspace

HIPAA knowledge

Excellent communication

Multitasking

Organizational skills

Empathy

Tools

Dentrix

Google Workspace

Job description

GNV Talent Link is seeking a detail-oriented Dental receptionist who can support patients across multiple locations. You will handle inquiries, schedule appointments and ensure a smooth patient experience in a fast-paced dental office environment.

Responsibilities include handling high-volume calls, scheduling with Dentrix, maintaining accurate records, and following up on missed appointments while upholding HIPAA standards.