Dental Receptionist / Front Desk Coordinator - customer service - job employment

Adver.info; New York (NY); Vor Ort; USD 25.000 - 34.000; Teilzeit

Zusammenfassung

Adver.info is seeking a friendly Dental Receptionist to be the first point of contact and help create a welcoming, professional patient experience across multiple locations.

The role covers front desk duties, appointment scheduling, patient flow coordination, and ensuring HIPAA compliant handling of information while delivering excellent customer service. Proactive communication with dentists and staff is essential to keep the office running smoothly.

Qualifikationen

• Familiarity with dental practice management software is a plus.
• Excellent communication and telephone etiquette.
• Strong organizational and multitasking skills.
• Professional, friendly, and patient-focused demeanor.
• Reliable, punctual, and able to work independently.
• Ability to communicate effectively with multiple office locations.
• Comfortable using computers, scheduling systems, and office technology.

Aufgaben

• Greet patients warmly and professionally upon arrival.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, reschedule, and cancel dental appointments.
• Coordinate appointment scheduling across multiple office locations.
• Verify patient information and update records accurately.
• Check patients in and out and assist with front desk procedures.
• Communicate with dentists, clinical staff, office managers, and patients.
• Manage appointment reminders, follow-up calls, and patient messages.
• Assist with maintaining an organized reception area.
• Help coordinate patient flow and minimize scheduling conflicts.
• Maintain patient confidentiality and comply with applicable HIPAA requirements.
• Provide excellent customer service and help ensure a smooth office experience.

Kenntnisse

Communication

Organization

Multitasking

Reliability

Punctuality

Independence

Team coordination

Office technology

Dental software

Inter-office communication

Tools

Dental practice management software

Jobbeschreibung

Dental Receptionist / Front Desk Coordinator - customer service - job employment

Now Hiring: Dental Receptionist / Front Desk Coordinator

In-Office Position

About the Position

We are seeking a friendly, organized, and dependable Dental Receptionist to support our multi-location dental practice. The ideal candidate will be the first point of contact for our patients and play an important role in creating a welcoming, professional, and positive dental experience.

We are looking for someone with excellent communication skills, strong attention to detail, and the ability to manage front desk responsibilities while coordinating with team members across multiple office locations.

Responsibilities

Greet patients warmly and professionally upon arrival.

Answer incoming phone calls and respond to patient inquiries.

Schedule, confirm, reschedule, and cancel dental appointments.

Coordinate appointment scheduling across multiple office locations.

Verify patient information and update records accurately.

Check patients in and out and assist with front desk procedures.

Communicate with dentists, clinical staff, office managers, and patients.

Manage appointment reminders, follow-up calls, and patient messages.

Assist with maintaining an organized reception area.

Help coordinate patient flow and minimize scheduling conflicts.

Maintain patient confidentiality and comply with applicable HIPAA requirements.

Provide excellent customer service and help ensure a smooth office experience.

Qualifications

Familiarity with dental practice management software is a plus.

Excellent communication and telephone etiquette.

Strong organizational and multitasking skills.

Professional, friendly, and patient-focused demeanor.

Reliable, punctual, and able to work independently.

Ability to communicate effectively with multiple office locations.

Comfortable using computers, scheduling systems, and office technology.

Schedule & Work Arrangement

Schedule: Flexible, with availability coordinated around office needs.

Position type: Independent contractor.

Hours: Part-time or variable hours, based on business needs and the agreed-upon arrangement.

Work environment: Professional, patient-focused dental office.

Compensation

Compensation will be discussed based on experience, availability, and responsibilities. Applicants are encouraged to share their desired rate when applying.

Who We Are Looking For

We want someone who is dependable, personable, organized, and passionate about providing excellent patient service. The ideal candidate is comfortable working in a busy dental office, managing appointments, and helping daily operations run efficiently across multiple locations.

We look forward to finding the right person to join our team!