Dental Front Desk and Patient Experience Specialist

Guardian Dentistry Partners; Prattville (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program with matching

Benefits: 30 hours or more

Health, dental, and vision plan

Life Insurance and Disability

Flexible Schedules

Job summary

Guardian Dentistry Partners is seeking a friendly Front Desk receptionist for Glynwood Park Dental to manage patient check-ins, scheduling, and billing questions in a fast-paced dental office.

The ideal candidate has 2-3 years of front desk experience, excellent communication, and a professional demeanor. VA EXPERIENCE A PLUS! We offer great benefits, paid time off, and flexible schedules. You will greet patients by name, verify insurance, and coordinate appointments with dentists and hygienists.

Qualifications

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients
• Driven to strive for the best in the profession and to provide excellent care

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives
• Follow-up with unscheduled recare/treatment appointments

Job description

Guardian Dentistry Partners is seeking a friendly Front Desk receptionist for Glynwood Park Dental to manage patient check-ins, scheduling, and billing questions in a fast-paced dental office.

The ideal candidate has 2-3 years of front desk experience, excellent communication, and a professional demeanor. VA EXPERIENCE A PLUS! We offer great benefits, paid time off, and flexible schedules. You will greet patients by name, verify insurance, and coordinate appointments with dentists and hygienists.