Dental Front Desk & Admin Specialist

Heartland Dental LLC; Norman (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Daily pay

Job summary

Lifetime Dental of Norman, part of Heartland Dental, is seeking a Business Assistant to join our front office team. You’ll greet patients, manage phones and mail, coordinate scheduling with Dentrix, and support insurance processing.

Ideal candidates have experience in fast-paced customer service, strong communication and organizational skills, and a willingness to learn Heartland systems. Training and competitive benefits are provided.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, emails, and patient communications.
• Utilize Dentrix for scheduling and patient records.
• Schedule and confirm appointments for multiple providers.
• Post insurance payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication skills

Organizational skills

PHI awareness

Tools

Dentrix

Job description

Lifetime Dental of Norman, part of Heartland Dental, is seeking a Business Assistant to join our front office team. You’ll greet patients, manage phones and mail, coordinate scheduling with Dentrix, and support insurance processing.

Ideal candidates have experience in fast-paced customer service, strong communication and organizational skills, and a willingness to learn Heartland systems. Training and competitive benefits are provided.