Dental Front Desk

Dentologie; River Forest (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental insurance for employees

401K

Vision insurance

Monthly bonus opportunity

Life and disability insurance

Transit/parking stipend

FSA

Holidays PTO sick time

Job summary

Dentologie is seeking a full-time Front Desk Concierge in Oak Park River Forest, IL. The role requires at least one year of dental front desk experience and offers a competitive hourly rate and comprehensive benefits.

You will be the first point of contact for patients, handling scheduling, payments, and inquiries with professionalism. As part of a collaborative team, you will contribute to an outstanding patient experience, support office operations, and learn various aspects of dental practice

Qualifications

• Minimum 1-year dental front desk experience required.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Organizational skills with attention to detail and deadlines.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Greet and communicate with patients professionally (written and verbal).
• Schedule and confirm appointments.
• Present accurate treatment plans and answer questions.
• Process payments and post to ledger accurately.
• Answer phones, texts, and emails promptly and professionally.
• Coordinate with staff and patients and follow up as needed.
• Maintain confidentiality of medical information.
• Check in lab cases and ensure sanitation standards.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Time management

Patient care

Problem solving

Job description

Our Oak Park River Forest Dentologie dental practice is seeking a full-timeFront Desk Concierge (minimum 1-year dental front desk experience required)!

A Dentologie Front Desk Conciergehas excellent hourly compensation from $20-$22/hr. (based on experience), a great benefits package, full-time hours, and is part of an outstanding culture. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!

Schedule: As a full-time employee, you need to be comfortable working Monday-Friday including a mix of three AM and two PM shifts.

TheFront Desk Conciergeis key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care.

Responsibilities:

• Professionallygreet and communicate with patients (both written and verbal)
• Schedule and confirm appointments.
• Someone who understands the extra efforts and attention to detail.
• Present accurate treatment plans to patient and answer all corresponding questions.
• Accept payment for services and accurately post to ledger.
• Answer phones, texts and emails in a timely and professional manner
• Communicate and follow up with staff and patients.
• Handle confidential medical information with discretion.
• Check in lab cases.
• All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
• Assist with training new members of the team as needs.

Required Skills/Abilities:

• Excellent:
  • verbal and written communication skills.
  • interpersonal and customer service skills.
  • organizational skills and attention to detail.
  • time management skills with a proven ability to meet deadlines.
  • patient care.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.

Dentologie Benefits and Perks:

• Medical, dental (free coverage for employees), 401K, and vision insurance
• Monthly Bonus Opportunity
• Employer-paid life and disability insurance
• $50/month for mass transit or parking expenses
• Flexible spending accounts (FSA)
• Paid: holidays,PTO, and sick time