Dental Front Desk

Dentologie; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance (employee)

401K

Vision insurance

Monthly bonus opportunity

Employer-paid life and disability

Transit/parking stipend

FSA

Holidays, PTO, and sick time

Job summary

Dentologie in the Southport area (Lakeview/Wrigleyville) is seeking a full-time Front Desk Concierge with at least 1 year of dental front desk experience. The role offers an hourly wage of $20–$22, a strong benefits package, and full-time hours within an outstanding culture.

You will be the first point of contact for patients, managing greetings, scheduling, payments, and coordination with the clinical team. This position emphasizes accuracy, courtesy, and professional communication.

Qualifications

• Excellent verbal and written communication skills.
• Interpersonal and customer service skills.
• Organizational skills and attention to detail.
• Time management with proven ability to meet deadlines.
• Patient care.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and sometimes stressful environment.

Responsibilities

• Greet patients professionally and communicate with them clearly.
• Schedule and confirm appointments.
• Present accurate treatment plans and answer questions.
• Accept payments and accurately post to ledger.
• Answer phones, texts, and emails promptly.
• Communicate and follow up with staff and patients.
• Maintain confidentiality of medical information.
• Check in lab cases.
• All Dentologie employees share custodial duties to maintain sanitary facilities.
• Assist with training new team members.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Attention to detail

Patient care

Analytical thinking

Stress management

Job description

Our Southport (Lakeview/Wrigleyville area) Dentologie dental practice is seeking a full-timeFront Desk Concierge (minimum 1-year dental front desk experience required)! A Dentologie Front Desk Conciergehas excellent hourly compensation from $20-$22/hr. (based on experience), a great benefits package, full-time hours, and is part of an outstanding culture. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!

Weekly Schedule:

• Monday: 7:30am - 4pm
• Tuesday: 12pm - 8:30pm
• Wednesday: 7:30am - 4pm
• Thursday:12pm - 8:30pm
• Friday:7:30am - 3:30pm

TheFront Desk Conciergeis key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care.

Responsibilities:

• Professionallygreet and communicate with patients (both written and verbal)
• Schedule and confirm appointments.
• Someone who understands the extra efforts and attention to detail.
• Present accurate treatment plans to patient and answer all corresponding questions.
• Accept payment for services and accurately post to ledger.
• Answer phones, texts and emails in a timely and professional manner
• Communicate and follow up with staff and patients.
• Handle confidential medical information with discretion.
• Check in lab cases.
• All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
• Assist with training new members of the team as needs.

Required Skills/Abilities:

• Excellent:
  • verbal and written communication skills.
  • interpersonal and customer service skills.
  • organizational skills and attention to detail.
  • time management skills with a proven ability to meet deadlines.
  • patient care.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.

Dentologie Benefits and Perks:

• Medical, dental (free coverage for employees), 401K, and vision insurance
• Monthly Bonus Opportunity
• Employer-paid life and disability insurance
• $50/month for mass transit or parking expenses
• Flexible spending accounts (FSA)
• Paid: holidays,PTO, and sick time