Dental Floor Supervisor - Lead Back-Office Team

Western-Dental-Service; Fairfield (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Competitive salary

Professional training

Career advancement

Job summary

Western Dental Offices is seeking a Floor Supervisor to lead back-office and clinical support teams in our California practice. You will supervise 8-12 staff, manage scheduling, training, and performance, and ensure patient flow and satisfaction in a fast-paced dental environment.

Responsibilities include maintaining sterilization standards, OSHA compliance, and coordinating with Dentists to deliver optimal patient experiences while upholding company policies and quality care.

Qualifications

• Experience supervising a team of 8–12 team members with the ability to delegate and hold a team accountable.
• Working knowledge of dental equipment, terminology, OSHA and safety compliance.
• Must have a current X-Ray License or sign an agreement to obtain within six months of employment.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and accountability.
• Participate in hiring, selection and retention for back office staff.
• Coordinate patient management with Dentists and provide patients with pre and post-treatment instructions.
• Monitor patient flow by reviewing sign-in sheets and appointment books and adjust schedules as needed.
• Ensure sterilization of the office and equipment.
• Maintain OSHA, Dental Board, and Corporate policy compliance.
• Conduct weekly/monthly/quarterly inspections.
• Maintain dental supplies and inventory; stock in operatories, restrooms, lab, etc.
• Maintain proper patient treatment records.
• Lead, inspire, and motivate back staff.
• Participate in monthly operational meetings.
• Prioritize Ultimate Patient Experience (UPE).

Skills

Team supervision

OSHA safety

Dental terminology

X-Ray license

Job description

Western Dental Offices is seeking a Floor Supervisor to lead back-office and clinical support teams in our California practice. You will supervise 8-12 staff, manage scheduling, training, and performance, and ensure patient flow and satisfaction in a fast-paced dental environment.

Responsibilities include maintaining sterilization standards, OSHA compliance, and coordinating with Dentists to deliver optimal patient experiences while upholding company policies and quality care.