Floor Supervisor

Sonrava Health; Fairfield (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Professional training

Job summary

Western Dental Offices is seeking a Floor Supervisor in California to lead back-office teams and coordinate patient flow with dentists. The role emphasizes staff supervision, training, and compliance with OSHA standards within a modern practice.

The supervisor will ensure patient satisfaction, oversee scheduling, and manage supplies and records while driving a high standard of care and team performance.

Qualifications

• Experience supervising a team of 8-12 with the ability to demonstrate authority, delegate responsibility and hold a team accountable.
• Working knowledge of dental equipment and terminology, OSHA and safety compliance.
• Must have a current X-Ray License or agreement to obtain within six months of employment.

Responsibilities

• Supervise back office staff, scheduling, training, and evaluations.
• Participate in hiring, selection and retention for back office staff.
• Manage patients by coordinating with Dentists and ensuring satisfaction.
• Monitor patient flow and adjust schedules as needed.
• Ensure sterilization of the office and equipment.
• Ensure OSHA, Dental Board, and Corporate policies compliance.
• Conduct weekly/monthly/quarterly inspections.
• Maintain dental supplies and inventory across operatory areas.
• Maintain proper patient treatment records.
• Lead and motivate back staff; participate in operational meetings.
• Prioritize Ultimate Patient Experience.

Skills

Team supervision

Staff training

Scheduling

Patient management

OSHA compliance

Tools

Dental equipment knowledge

Job description

Overview

Let us help you take the next step in your career at our Western Dental Offices as a Floor Supervisor!At Western Dental Offices we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental family where we provide excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
• Responsible for ensuring sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct all weekly/monthly/quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Western Dental/Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Qualifications

• Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
• Working knowledge of dental equipment and terminology, OSHA and safety compliance
• Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)