Dental Field Ops Leader: Multi-State Compliance

360care; Memphis (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

360care is seeking a Field Operations Manager to lead field staff delivering ancillary services to Long Term Care Facilities across multiple states. You will supervise assistants, coordinate with nursing facilities, and ensure compliance with HIPAA/PHI.

The role requires providing training, enforcing policies, monitoring performance, and generating reports for management. Travel across states is required, with a valid driving record and auto insurance necessary.

Qualifications

• Associate or bachelor's degree preferred in a related field.
• Minimum 4 years clinic or medical practice environment experience.
• Minimum 4 years supervisory experience.
• Experience with EMR systems preferred.

Responsibilities

• Lead and supervise field staff across multiple markets.
• Provide training and enforce policies to ensure efficient operations.
• Attend and facilitate customer service meetings with facilities.
• Develop and monitor performance against targets.
• Create and analyze ad-hoc reports for management.
• Ensure HIPAA and PHI compliance and protect patient information.
• Travel state-to-state as required.

Skills

Supervisory experience

Communication skills

Travel required

EMR experience

Team leadership

Education

Bachelor or Associate degree

Tools

EMR

Excel

Word

PowerPoint

Outlook

SharePoint

Job description

360care is seeking a Field Operations Manager to lead field staff delivering ancillary services to Long Term Care Facilities across multiple states. You will supervise assistants, coordinate with nursing facilities, and ensure compliance with HIPAA/PHI.

The role requires providing training, enforcing policies, monitoring performance, and generating reports for management. Travel across states is required, with a valid driving record and auto insurance necessary.