Dental Customer Support & Order Specialist (Onsite STL)

VistaApex Solutions; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Time Off and Holidays

401(k) with Company Match

Wellness Programs

Team Culture and events

Job summary

VistaApex Solutions in Saint Louis, MO is seeking a Customer Support Specialist to manage retail and wholesale orders, respond to inquiries, and coordinate across Sales, Fulfillment, and Lab teams. You will thrive in a fast-paced, team-driven office, balancing multiple priorities and helping maintain accurate records, clear communication, and reliable order workflows.

This onsite role supports a clinician-focused healthcare platform, inviting proactive, detail-oriented collaboration and steady

Qualifications

• Proficiency with Microsoft 365 products (Outlook, Word, Excel, Teams, OneDrive) or ability to learn them quickly.
• Ability to perform mail merges or willingness to learn.
• Excellent organizational and time management skills with strong attention to detail.
• Clear and professional communication skills—both written and verbal.

Responsibilities

• Acts as a primary point of contact for retail and wholesale customers, ensuring inquiries, phone calls, and support needs are handled promptly and professionally.
• Supports daily retail and wholesale operations by entering, updating, and monitoring orders across multiple channels.
• Maintains accurate customer, order, and operational data within CRM systems and internal databases.

Skills

Microsoft 365

Mail merges

Organizational skills

Written and verbal communication

Phone etiquette

Interdepartmental collaboration

CRM experience

Customer service experience

Tools

CRM systems

Job description

VistaApex Solutions in Saint Louis, MO is seeking a Customer Support Specialist to manage retail and wholesale orders, respond to inquiries, and coordinate across Sales, Fulfillment, and Lab teams. You will thrive in a fast-paced, team-driven office, balancing multiple priorities and helping maintain accurate records, clear communication, and reliable order workflows.

This onsite role supports a clinician-focused healthcare platform, inviting proactive, detail-oriented collaboration and steady