Dental Clinical Ops Leader - Compliance & Care

Temple University; Philadelphia (Philadelphia County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Paid holidays

Tuition remission for employee and/or:

Retirement plan

Job summary

Temple University’s Kornberg School of Dentistry seeks an Assistant Director of Dental Clinical Affairs to oversee daily clinical operations, patient care processes, and compliance programs. The role partners with the Associate Dean for Patient Care to coordinate staff, scheduling, and records management while resolving patient issues and driving quality improvement.

The position involves managing 320+ student clinicians, clinical staff, and front-d desk operations, ensuring training, licensure,

Qualifications

• Bachelor’s Degree required with 4 years related experience in health care or higher ed; certification as dental assistant, Hygienist, or EFDA preferred.

Responsibilities

• Maintain and manage clinic database and records for faculty, staff and students; ensure HIPAA, CPR and safety training documentation are up to date.
• Coordinate and manage record retention, duplication, archiving and retrieval per schedules; liaise with legal and compliance teams.
• Advise patients on rights and resolve complaints; counsel students on patient management and workflow efficiency.
• Coordinate clinic scheduling and duty rosters for 320+ predoctoral students across departments.
• Support licensing exam logistics; liaise with exam agencies and ensure readiness of meds and equipment.
• Supervise ~30 clinical staff/administrators and participate in hiring and orientation.

Skills

MS Office

Attention to detail

Multitasking

Verbal and written communication

Customer service

Education

Bachelor’s Degree with 4 years related experience in health care or higher ed or certification as a dental assistant/Hygienist/EFDA

Job description

Temple University’s Kornberg School of Dentistry seeks an Assistant Director of Dental Clinical Affairs to oversee daily clinical operations, patient care processes, and compliance programs. The role partners with the Associate Dean for Patient Care to coordinate staff, scheduling, and records management while resolving patient issues and driving quality improvement.

The position involves managing 320+ student clinicians, clinical staff, and front-d desk operations, ensuring training, licensure,