Assistant Director, Dental Clinical Affairs

Temple University; Philadelphia (Philadelphia County); Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

Paid time off

Paid holidays

Tuition remission for employee and/or:

Retirement plan

Descripción de la vacante

Temple University’s Kornberg School of Dentistry seeks an Assistant Director of Dental Clinical Affairs to oversee daily clinical operations, patient care processes, and compliance programs. The role partners with the Associate Dean for Patient Care to coordinate staff, scheduling, and records management while resolving patient issues and driving quality improvement.

The position involves managing 320+ student clinicians, clinical staff, and front-d desk operations, ensuring training, licensure,

Formación

• Bachelor’s Degree required with 4 years related experience in health care or higher ed; certification as dental assistant, Hygienist, or EFDA preferred.

Responsabilidades

• Maintain and manage clinic database and records for faculty, staff and students; ensure HIPAA, CPR and safety training documentation are up to date.
• Coordinate and manage record retention, duplication, archiving and retrieval per schedules; liaise with legal and compliance teams.
• Advise patients on rights and resolve complaints; counsel students on patient management and workflow efficiency.
• Coordinate clinic scheduling and duty rosters for 320+ predoctoral students across departments.
• Support licensing exam logistics; liaise with exam agencies and ensure readiness of meds and equipment.
• Supervise ~30 clinical staff/administrators and participate in hiring and orientation.

Conocimientos

MS Office

Attention to detail

Multitasking

Verbal and written communication

Customer service

Educación

Bachelor’s Degree with 4 years related experience in health care or higher ed or certification as a dental assistant/Hygienist/EFDA

Descripción del empleo

Temple University's Kornberg School of Dentistry is searching for an Assistant Director, Dental Clinical Affairs! As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th Anniversary. Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones. We train the experts who lead the field. Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs.

Benefits

• Full medical, dental, vision coverage
• Paid time off 11
• Paid Holidays
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

SALARY RANGE: $65,000 to $75,000 annually A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The Assistant Director for Clinical Affairs reports to the Associate Dean for Patient Care and works closely with them to oversee the day-to-day clinical operations for the School of Dentistry. The position supports clinic administration, patient record processes, quality improvement data management, licensing examinations, student scheduling activities, and tracking of school required compliance trainings and certifications, such as HIPAA and CPR. Additionally, the Assistant Director will be responsible for, as needed, assisting with maintaining clinical and front desk coverage throughout the school, which entails assigning floater staff to areas that need coverage. The Assistant Director will also work closely with our student and patient population and will assist in resolving patient complaints, counseling students and patient management, and will participate in quality improvement processes such as chart audits and infection prevention practices. Performs other duties as assigned.

Required Education and Experience

• Bachelor’s Degree with 4 years related experience in health care or high ed institution or certification as a dental assistant, Hygienist or EFDA.
• Experience in a dental clinic/school setting preferred.
• An equivalent combination of education and experience may be considered.

Required Skills and Abilities

• Computer literacy including proficiency in all MS Office programs.
• Must be able to work with a diverse populations of students, faculty, staff, and other external contacts.
• Must have great attention to detail and sound judgments with the ability to multitask, prioritize work and make independent decisions for complex issues.
• Must have excellent written and verbal communication skills and organizational and interpersonal skills.
• Excellent customer services skills with the demonstrated ability to calmly handle various complaints, problems, and questions.

Essential duties

• Maintain database - maintain computer files for faculty/staff/clinical students BCLS, BBP and medical emergency training along with TB testing, Hep B verification logs, N95 respirator.
• Record Retention and Duplication Administration - Coordinate and manage the duplication, archiving, retrieval and disposition of physical and electronic records in accordance with approved records retention schedules. Collaborate with individuals, legal counsel, compliance officers and other teams to facilitate record management processes and resolve record related issues. Merge duplicate records.
• Patient Management - Advise patient of rights and resolve complaints through discussion with assigned student and involved faculty. Advise/counsel students on managing assigned patient efficiently.
• Risk Management -recording events in MIDAS; liaison between TUKSoD and TUH Risk Managers
• Quality Assurance - Assist in setting acceptable levels of quality of care and record keeping. Review records of active patients and counsel students when minimal levels of acceptability are not met. Support all QA protocols including infection control monitoring, event reporting, patient satisfaction surveys, outcomes, EHRS reporting
• Duty Roster - Develop and maintain clinic rotation schedules and duty rosters for 320 + predoctoral students across clinical departments. Coordinate scheduling changes and communicate updates to faculty, staff, and students.
• Licensing Examination - Coordinate logistics for dental licensing exams. Arrange supplies, facilities and staffing support. Serve as administrative liaison with exam agency; Assist with maintenance of medical emergency medications and equipment as well as scheduling medical emergency and BCLS training; Liaison with Student Health Services for immunization and medical clearance for N95 test fitting; Participate in clinic review board, quality assurance and HSC committees as designated.
• Other Duties and Responsibilities
• Support management of approximately 30 clinical staff/administrators including ensuring coverage, resolve conflict, enforce work rules, participate in interview and selection process of new hires.
• Supervise department student workers.
• Review and revise Clinic Manual, Cluster Protocol Manual, Patient Information Handbookand Infection Control Manual.
• Assist with annual orientation program for students entering the clinics.
• Perform other related duties as assigned.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annualsecurity-report You may request a copy of the report by calling Temple University’s Department of Public Safety at 215- 204-7900.