Dental Clinic Care Coordinator

Anthem Family Dentist; Phoenix (AZ); On-site; USD 45,461,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off (PTO)

Paid holidays

Sick pay

Monthly bonus incentives

Job summary

North Valley Family Dentist in Phoenix, AZ is hiring a Dental Clinic Care Coordinator on a full-time or part-time basis. This role helps patients plan and receive dentistry services, handling scheduling, treatment plan explanations, and insurance benefits.

The position offers a competitive wage of $16-$21 per hour plus monthly bonuses, plus benefits such as medical, vision, dental, life insurance, PTO, holidays, and sick pay. Shifts run 7 am to 6 pm.

Qualifications

• Experience as a treatment coordinator
• Emotional intelligence
• Ability to provide excellent customer service

Responsibilities

• Help patients understand treatment plans and costs
• Accurately enter patient information in the database
• Explain insurance benefits and obtain prior approvals when needed
• Collect patient co-pays and post transactions
• Provide exceptional customer service to patients

Skills

Empathy

Customer service

Detail-oriented

Punctual

Teamwork

Positive attitude

Job description

North Valley Family Dentist is currently hiring for a full-time or part-time Dental Clinic Care Coordinator to help our patients plan for and receive the dentistry services they need in the Phoenix, AZ area. This full- or part-time administrative position at our dentistry office earns a competitive wage of $16- $21/hr, plus monthly bonuses.

In addition to competitive pay and our compassionate culture, we offer the following benefits:

• Medical, vision, dental, and life insurance
• Paid time off (PTO)
• Paid holidays
• Sick pay
• Monthly bonus incentives

DAY-TO-DAY

This job can either be full-time or part-time. This position works an 8-hour shift between the hours of 7 am and 6 pm.

As a full- or part-time Dental Clinic Care Coordinator, you help our patients make informed decisions about their treatment plans. Whether a patient needs dentures, Invisalign treatment, or veneers, you're there to help them navigate the process. Attentive to detail, you ensure their information is entered correctly in our database and familiarize yourself with the dentist's proposed treatment plan. When you meet with patients, your caring personality shines through as you clearly and tactfully break down financial costs.

Our patients appreciate your assistance as you help them understand their insurance benefits. You want our patients to receive affordable care, so you're happy to work with insurance companies to obtain prior approval when needed. As a highly organized individual, you file claims promptly and carefully track the progress of authorizations. You also collect patient co-pays and post transactions, always remembering to provide exceptional customer service. You love working in a clinic where you impact people's lives, one smile at a time.

ABOUT NORTH VALLEY FAMILY DENTIST

At North Valley Family Dentist, we're on a mission to provide a full range of preventative, restorative, and cosmetic dentistry services for all members of the family. Whether a patient needs a routine cleaning, custom dentures, or emergency care, we have the expertise and equipment to meet their needs with "dentistry done right!" We invest in the latest technology, including CEREC (Chairside Economical Restoration of Esthetic Ceramics) machines that create custom-fit crowns in a single visit! Our patients appreciate how we embrace high-tech, minimally invasive techniques to create happy, healthy smiles. We even offer sedation dentistry for our more anxious patients!

We've worked hard to earn the trust of our patients, and we pride ourselves on our knowledge, compassion, and commitment to quality. We recognize that our skilled team is our most valuable asset, and we show our appreciation by offering solid benefits, a relaxed work environment, and a family-like work culture.

OUR IDEAL DENTAL CLINIC CARE COORDINATOR

• Empathetic - shows great empathy with a strong understanding of others
• Customer-focused - provides exceptional customer service to patients
• Detail-oriented - pays close attention to detail with strong analytical skills
• Punctual - manages time well and effectively prioritizes tasks
• Team-oriented - thrives in a collaborative team environment
• Positive - maintains an upbeat attitude with a friendly personality

If this sounds like you, keep reading!

REQUIREMENTS FOR A DENTAL CLINIC CARE COORDINATOR

• Experience as a treatment coordinator
• Emotional intelligence
• Ability to provide excellent customer service

If you meet the above requirements, we need you.

Location: 85085