Dental Central Billing Representative I

Shelby American, Inc.; Albuquerque (NM); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent healthcare provider in New Mexico is seeking a Dental Central Billing Representative I. This role focuses on maintaining accurate billing processes and supporting the mission to provide healthcare to underserved communities. The ideal candidate will thrive in a high-volume environment and possess strong organizational skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Employee Assistance Program

Life and AD&D Insurance

Voluntary Life Insurance

Retirement Savings - 403(b)

Tuition Reimbursement

Qualifications

• Ability to work in a high-volume environment.
• Ability to operate a 10-key numerical pad by touch.

Responsibilities

• Review patient encounters for charge accuracy.
• Monitor and review site unbilled encounters.
• Complete all end-of-month closing activities.

Skills

Organization

Telephone Etiquette

Education

High School Diploma or GED

Job description

Description

For more than 50 years, First Choice Community Healthcare has provided access to high-quality primary medical, dental, and behavioral healthcare to underserved populations in the Mid-Rio Grande Valley of central New Mexico. Currently, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are recruiting a Dental Central Billing Representative I to join our team and support our mission to improve health, life skills, and wellbeing of our communities. Our health centers maintain an open-door policy, providing treatment regardless of income or insurance coverage. As a non-profit, First Choice is a vital community resource in Central New Mexico, offering comprehensive medical services and addressing emotional, social, and cultural needs.

Benefits Offered

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Employee Assistance Program
• Aflac
• Life and AD&D Insurance
• Voluntary Life Insurance
• Identity Theft
• Retirement Savings - 403(b)
• 10-20 days per service year (based on length of service)
• Sick Leave: 64 hours per year (unused rolls over into Long Term Sick Leave)
• Long Term Sick Leave: 40 hours per year
• 10 Paid holidays per year
• 40 hours of Educational Leave per year for full-time employees
• $700 per year for tuition reimbursement

A. POSITION SUMMARY

Under the supervision of the Central Billing Manager, who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance environment characterized by timely and accurate entry of all charges for services provided at all locations.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Review patient encounters for charge accuracy, including encounter rate and self-pay discount codes.
2. Monitor and review site unbilled encounters and assist to meet daily and weekly deadlines.
3. Complete all end-of-month closing activities and deadlines.
4. Participate in billing Helpdesk customer support by responding to and documenting account inquiries.
5. Complete bad debt processes following FCCH procedures.
6. Perform other duties as assigned.

C. MINIMUM EDUCATION AND EXPERIENCE

• High School Diploma or GED
• Ability to work in a high-volume environment
• Ability to operate a 10-key numerical pad by touch
• Experience in a multispecialty clinic setting

D. PREFERRED LICENSE/CERTIFICATIONS

• Coding and Billing Certificate

E. KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of CDT, Dental Terminology, ICD-10 (preferred)
• Familiarity with insurance and reimbursement processes (preferred)
• Good telephone etiquette and organizational skills
• Ability to handle diversified duties