Dental Care Coordinator: Drive Treatment Acceptance

Pds Health; Forney (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Job summary

PDS Health is seeking a Healthcare Coordinator in Forney, TX to partner with supported dentists and help patients start the best course of treatment with urgency. You will explain treatment options and guide patients through financial plans to support case acceptance.

Join our team to promote a Perfect Patient Experience, maintain productive schedules, obtain pre-authorizations, and support daily huddles and team meetings. Travel between offices may be required while delivering outstanding care.

Qualifications

• Knowledge of office practices, technology applications and patient insurances.
• Excellent communication (oral and written) and patient advocacy.
• Ability to multi-task in a fast-paced dental office.
• Travel between offices may be required.

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of business imperatives and how the role directly impacts metrics and results.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned.

Skills

Office practices

Insurance knowledge

Interpersonal skills

Multitasking

Data-driven

Organized

Self-motivated

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health is seeking a Healthcare Coordinator in Forney, TX to partner with supported dentists and help patients start the best course of treatment with urgency. You will explain treatment options and guide patients through financial plans to support case acceptance.

Join our team to promote a Perfect Patient Experience, maintain productive schedules, obtain pre-authorizations, and support daily huddles and team meetings. Travel between offices may be required while delivering outstanding care.