Dental Healthcare Coordinator: Drive Case Acceptance

PDS Health; Midlothian (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time

Job summary

PDS Health in Midlothian, TX seeks a Healthcare Coordinator to partner with Dentists and help patients commit to treatment plans. You will educate patients on options and financials, overcome objections, and ensure a smooth, PPE-driven patient experience.

Travel between offices may be required as needed by the practice. Role requires strong communication, organization, and ability to work in a fast-paced dental environment while supporting the Perfect Patient Experience and Patients for Life

Qualifications

• High School Diploma or GED required.
• Travel between offices may be required.
• Preferred background in dentistry, insurance, or business.

Responsibilities

• Partner with Dentists to secure financial commitment and start treatment.
• Explain treatment options to patients and educate on choices.
• Overcome objections and support PPE and PFL.
• Own proficiency in the PDS system and tools to assist patient decisions.
• Coordinate HC handoffs with clinicians for each exam patient.
• Obtain needed insurance pre-authorizations prior to treatment.
• Support comprehensive care model and referrals.
• Participate in daily huddles, team meetings, and other sessions.
• Understand business metrics and how the role impacts results.
• Adhere to PDS Brand guidelines and policies.

Skills

Office practices

Insurance knowledge

Results oriented

Patient advocate

Process focused

Financial acumen

Influencer

Multi-tasking

Communication skills

Confidentiality

Organized

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health in Midlothian, TX seeks a Healthcare Coordinator to partner with Dentists and help patients commit to treatment plans. You will educate patients on options and financials, overcome objections, and ensure a smooth, PPE-driven patient experience.

Travel between offices may be required as needed by the practice. Role requires strong communication, organization, and ability to work in a fast-paced dental environment while supporting the Perfect Patient Experience and Patients for Life