Dental Care Coordinator: Drive Patient Care & Financing

Pds Health; Centennial (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

PDS Health, at Southglenn Modern Dentistry, seeks a Healthcare Coordinator to partner with supported dentists to secure patient commitment for treatment, explain options, overcome objections, and keep schedules productive.

You will become a subject matter expert on financing, coordinate pre-authorizations, educate patients about care choices, and deliver a Perfect Patient Experience in a fast-paced dental office.

Qualifications

• High School Diploma or general education degree (GED)
• Travel might be required between offices
• Preferred: Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
• Executes the HC Handoff in partnership with each clinician on every exam patient
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
• Professionally overcome common patient objections to starting treatment
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of business imperatives and how the role directly impacts metrics and results
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Skills

Office software

Customer service

Financial acumen

Multitasking

Communication

Confidentiality

Team player

Education

High School Diploma or GED

Job description

PDS Health, at Southglenn Modern Dentistry, seeks a Healthcare Coordinator to partner with supported dentists to secure patient commitment for treatment, explain options, overcome objections, and keep schedules productive.

You will become a subject matter expert on financing, coordinate pre-authorizations, educate patients about care choices, and deliver a Perfect Patient Experience in a fast-paced dental office.