Dental Care Coordinator: Boost Case Acceptance

PDS Health; Bothell (WA); In loco; USD 30.000 - 43.000; Tempo pieno

Descrizione del lavoro

PDS Health in Bothell is seeking a Healthcare Coordinator to partner with supported Dentists, helping patients gain financial commitment for recommended treatments. You will educate patients on treatment choices, overcome objections, and keep Dentist schedules productive while delivering a Perfect Patient Experience (PPE).

You will master the PDS system, coordinate insurance pre-authorizations, and participate in daily huddles and team meetings, ensuring compliance and a high standard of patient

Competenze

• Knowledge of office practices, technology applications and patient insurances.
• Results Oriented (energetic self-starter; meets commitments; prioritizes daily to achieve results).
• Patient Advocate (empathetic; ethical).
• Process Focused Operator (organized; data-driven).
• Financial Acumen (understands profit drivers; analyzes metrics).
• Ability to multi-task effectively without compromising quality.
• Excellent interpersonal, oral and written communication skills.
• Ability to maintain confidential patient records.

Mansioni

• Models company culture, values, standards and best practices.
• Gain a financial commitment from the patient to start the dentistry diagnosed by the dentist.
• Achieve proficiency in PDS system and tools to assist patients in decisions.
• Executes the HC Handoff with each clinician on every exam patient.
• Becomes Subject Matter Expert on available financial options for patients.
• Overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations before completing treatment
• Ensure the office exemplifies the Comprehensive Care Model and referrals.
• Active participant in daily morning huddles and team meetings.
• Understand business imperatives and impact metrics.
• Uphold PDS Brand guidelines.
• Learn Mouth Body Connection and support clinical excellence.
• Maintain professional appearance and demeanor; address others respectfully.
• Ensure compliance with company policies and regulatory bodies.
• Other duties as assigned

Conoscenze

Office practices

Technology applications

Patient insurances

Results oriented

Interpersonal communication

Multi-tasking

Confidentiality

Formazione

High School Diploma or GED

Descrizione del lavoro

PDS Health in Bothell is seeking a Healthcare Coordinator to partner with supported Dentists, helping patients gain financial commitment for recommended treatments. You will educate patients on treatment choices, overcome objections, and keep Dentist schedules productive while delivering a Perfect Patient Experience (PPE).

You will master the PDS system, coordinate insurance pre-authorizations, and participate in daily huddles and team meetings, ensuring compliance and a high standard of patient