Dental Specialty Care Coordinator: Boost Case Acceptance

PDS Health; Bothell (WA); Hybrid; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Zusammenfassung

Bothell Modern Dentistry is seeking a Specialty Healthcare Coordinator to partner with Specialists, helping secure financial commitments and educate patients on treatment options to begin diagnosed care. You will support PPE and PFL initiatives while keeping specialty days productive and well-coordinated.

In this role you will coordinate with office and specialty teams, manage insurance pre-authorizations, and participate in daily huddles and team meetings to drive patient care and treatment

Qualifikationen

• High School Diploma or GED required.
• Willingness to travel between offices.
• Preferred: coursework or on-the-job training in dentistry, insurance, or business.

Aufgaben

• Models company culture, values, standards and best practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start the treatment as diagnosed by the Specialist.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision.
• Prioritization of Specialty coordination and consultation; Subject Matter Expert for treatment plans that include specialty treatment.
• Proactive management of the Specialists’ schedules to ensure that they are full, staggered, balanced, and productive with appropriate paperwork for treatment completed.
• Liaison for the office and specialty teams; facilitates communication, schedule considerations, consultations, treatment plan changes, and follow up appointments.
• Understand and utilize all available financial options to give patients choices to start dentistry that fits in their budget.
• Overcome common patient objections to starting treatment prior to the patient arriving for their specialty appointment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of Specialty goals and metrics, including additional reports used for tracking key metrics and patient care.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned.

Kenntnisse

Office practices

Results Oriented

Patient Advocate

Process Focused Operator

Financial Acumen

Influencer

Self-motivated

Multi-tasking

Communication skills

Confidentiality

Organized

Ausbildung

High School Diploma or GED

Jobbeschreibung

Bothell Modern Dentistry is seeking a Specialty Healthcare Coordinator to partner with Specialists, helping secure financial commitments and educate patients on treatment options to begin diagnosed care. You will support PPE and PFL initiatives while keeping specialty days productive and well-coordinated.

In this role you will coordinate with office and specialty teams, manage insurance pre-authorizations, and participate in daily huddles and team meetings to drive patient care and treatment