DENTAL BILLING SPECIALIST

St. Hope Foundation; Bellaire (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

4 day work week

2 Saturday rotations per quarter

Competitive pay

PTO plan

Medical/Dental/Vision insurance

Life Insurance

401k 6% match

Paid federal holidays

Job summary

St. Hope Healthcare in Bellaire, TX seeks a Dental Billing Specialist to manage the full billing cycle within a fully digital practice.

You will submit claims, post payments, and follow up on denials while ensuring HIPAA-compliant handling of patient information. Ideal candidates have at least one year of dental billing/coding experience, familiarity with CDT coding and EHR systems (eClinicalWorks preferred), and strong attention to detail with excellent communication skills.

Qualifications

• Dental billing and coding knowledge.
• Experience navigating EHR systems; familiarity with eClinicalWorks preferred.
• Solid CDT coding knowledge and understanding of insurance claim forms.
• Experience with PPO, Medicaid, Medicare dental claims.
• Strong keyboard skills (≥35 wpm).
• Ability to stay organized under interruptions and stress.
• Excellent interpersonal and communication skills.
• Bilingual Spanish/English is a plus.

Responsibilities

• Manage the full dental billing cycle, including claim creation, submission, payment posting, and denial management.
• Verify patient dental insurance eligibility and coverage prior to appointments.
• Translate dental treatments into CDT codes and process claims.
• Work within the eClinicalWorks EHR system with high accuracy.
• Follow up on unpaid claims and file structured appeals for denials.
• Generate and distribute patient statements and handle inquiries about costs.
• Perform daily payment reconciliations and month-end reporting.

Job description

We are seeking a DENTAL BILLING SPECIALIST to become a part of our team! You will be responsible for managing the revenue cycle, insurance claims, and patient billing inquiries for our dental services, ensuring accurate and efficient financial processing within our fully digital practice.

Responsibilities

Responsibilities of a Dental Billing Specialist will include, but are not limited to the following:

• Manage the full dental billing cycle, including claim creation, submission, payment posting, and denial management.
• Verify patient dental insurance eligibility, benefits, and coverage limitations prior to appointments.
• Accurately translate dental treatments into current CDT codes and process claims in compliance with current dental billing standards.
• Perform essential work exclusively within the eClinicalWorks Electronic Health Record (EHR) system with a high degree of accuracy and completeness.
• Follow up promptly on unpaid claims, file structured appeals for denied dental claims, and resolve complex billing discrepancies with insurance carriers.
• Generate and distribute patient statements, serving as the primary point of contact for patient inquiries regarding out-of-pocket costs and account balances.
• Perform daily payment reconciliations and month-end reporting tasks as directed by the revenue cycle management team.
• Knowledgeable of HIPAA regulations, protecting patient financial and medical information at all times.
• Communicate in a culturally competent and effective manner to clients/caregivers regarding their financial responsibilities and available payment options.

Qualifications

• Dental billing and coding experience - one year minimum required.
• Demonstrated proficiency navigating and entering data within Electronic Health Record (EHR) systems; prior experience with eClinicalWorks is highly preferred. (Note: Candidates must be comfortable in a 100% digital, paperless environment).
• Strong foundational knowledge of current CDT coding, dental terminology, and insurance claim forms (e.g., ADA claim forms, clearinghouse portals).
• Experience handling commercial PPO, Medicaid, and Medicare dental claims.
• Good keyboard skills - 35 wpm.
• Ability to work with frequent interruptions and maintain emotional control under stress.
• Detail-oriented and highly organized.
• Great interpersonal and communication skills.
• Bilingual (Spanish/English) a plus.

Working Conditions

The position occasionally requires sitting, standing and bending. Occasional very light lifting, up to 20 pounds or an equivalent weight may be required. Must be willing to travel to Northwest and Greenspoint Health Centers.

Employment Benefits

4 Day Work Week (Monday-Thursday); 2 Saturday (8a-12n) rotations per quarter Competitive Pay, Paid Time Off Plan, Comprehensive Medical/Dental/Vision, Life Insurance, 401k (6% Match), Paid Federal Holidays

EEO Statement

St. Hope Healthcare is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.