Patient Care Coordinator

A-Team Dental Staffing LLC; Los Angeles (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Holiday Pay

Performance Bonus Structure

401(k)

Paid Sick Time

Job summary

A-Team Dental Staffing LLC in Studio City, CA, is seeking a Dental Insurance Biller / Patient Care Coordinator to manage insurance claims, posting payments, and support patients with scheduling. This full-time role requires strong communication and attention to detail in a fast-paced dental office.

You will review claims for accuracy, follow up with insurers, post EOBs, and help balance accounts receivable while providing outstanding customer service to every patient.

Qualifications

• Minimum 2 years of dental insurance billing experience.
• Strong knowledge of PPO dental insurance.
• Experience with dental accounts receivable.
• Excellent communication and customer service skills.
• Ability to multitask in a busy dental office.

Responsibilities

• Review claims for accuracy prior to submission.
• Post insurance payments and EOBs.
• Monitor and manage insurance aging reports.
• Follow up with insurance companies on outstanding claims.
• Appeal denied or underpaid claims.
• Correct and resubmit claims as needed.
• Review accounts receivable and assist with collections.
• Document insurance communications thoroughly.
• Answer multi-line phone calls professionally.
• Schedule and confirm patient appointments.
• Assist patients with treatment scheduling.
• Provide outstanding customer service to every patient.
• Coordinate daily schedule to maximize productivity.
• Respond to patient questions regarding appointments and financial information.
• Support the clinical team with administrative tasks.
• Ensure HIPAA compliance and confidentiality.
• Present Treatment Plans and Close at high rate.

Skills

Dental billing

Accounts receivable

Customer service

Phone communication

Multitasking

HIPAA compliance

Tools

Open Dental

Weave

Job description

Studio City, United States | Posted on 09/06/2026

Dental Insurance: Patient Care Coordinator

Employment Type: Full-Time | Direct Hire

Compensation: $25.00-$30 per hour DOE

Schedule

• Monday: 9:00 AM – 6:00 PM
  
• Tuesday – Friday: 8:00 AM – 5:00 PM
  

Position Summary

The Dental Insurance Biller / Patient Care Coordinator is responsible for managing insurance claims, accounts receivable, payment posting, insurance follow-up, and assisting patients with scheduling, answering incoming calls, and coordinating appointments. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced dental environment.

Primary Responsibilities

Insurance & Billing

• Review claims for accuracy prior to submission
  
• Post insurance payments and EOBs
  
• Monitor and manage insurance aging reports
  
• Follow up with insurance companies regarding outstanding claims
  
• Appeal denied or underpaid claims
  
• Correct and resubmit claims as needed
  
• Review accounts receivable and assist with collections
  
• Document insurance communications thoroughly
  
• Assist with insurance benefit verification when needed
  
• Answer incoming multi-line phone calls professionally
  
• Schedule and confirm patient appointments
  
• Assist patients with treatment scheduling
  
• Provide outstanding customer service to every patient
  
• Coordinate daily schedule to maximize productivity
  
• Respond to patient questions regarding appointments and financial information
  
• Support the clinical team with administrative tasks as needed
  
• Ensure HIPAA compliance and confidentiality
  
• Present Treatment Plans and Close at high rate
  

Practice Highlights

• Established private practice with over 15 years of serving the community
  
• Team-oriented, detail-oriented culture
  
• 2 Doctors
  
• 5 Operatories
  
• Approximately 6 team members
  
• PPO & Fee-for-Service practice
  
• Cosmetic Dentistry
  
• Crown & Bridge
  
• Root Canal Therapy
  
• Extractions
  

Ideal Candidate

The ideal candidate is someone who enjoys balancing both the financial and patient care aspects of dentistry. They are confident with insurance billing and accounts receivable, communicate professionally with patients and insurance companies, thrive in a fast-paced environment, and take pride in keeping both the schedule and collections running smoothly. If you are dependable, detail-oriented, and passionate about creating an exceptional patient experience, we’d love to hear from you.

Requirements

• Minimum of 2 years of dental insurance billing experience
  
• Strong knowledge of PPO dental insurance
  
• Experience with dental accounts receivable
  
• Comfortable answering high-volume phone calls
  
• Excellent communication and customer service skills
  
• Highly organized with exceptional attention to detail
  
• Ability to multitask in a busy office environment
  
• Professional, dependable, and team-oriented
  

Preferred

• Experience with Open Dental
  
• Experience using Weave
  
• Knowledge of Fee-for-Service (UCR) practices
• Experience presenting financial information to patients
  
• Holiday Pay
  
• Performance Bonus Structure
  
• 401(k)
  
• Paid Sick Time
  

A-Team Dental Staffing LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.