Dental Assistant

Western Dental & Orthodontics; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Columbus is seeking a dedicated Dental Assistant to enhance patient care. In this full-time role, you will support dental procedures, ensure patient comfort, and maintain high standards of service and safety. Your contributions will be vital in delivering an extraordinary patient experience in a dynamic practice environment.

Qualifications

• Experience with direct patient contact preferred.
• Maintain OSHA, HIPAA, and Infection Control training annually.

Responsibilities

• Provide exceptional customer service with excellent chair-side manner.
• Assist the doctor and hygienists with all dental procedures.
• Educate patients and address questions or concerns.

Skills

Customer Service

Interpersonal Skills

Analytical Skills

Organizational Skills

Education

High school diploma or equivalent

Current radiography certification

Dental Assistant certification

Job description

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As a Dental Assistant at Element Dental Partners, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient, but they also provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while "in the chair," and patient retention overall.

We are searching for talented people who want to provide excellent customer service, support the doctor with precision, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are essential in our dynamic, state-of-the-art practice environment. Are you passionate about this opportunity?

Responsibilities

Essential Functions:

1. Provide exceptional customer service with excellent chair-side manner, prioritizing the patient.
2. Be present, engaged, and ready to work at all assigned shift times.
3. Assist the doctor and hygienists with all dental procedures, taking direction and anticipating needs.
4. Take, develop, and mount accurate radiographs.
5. Review patient charts, log data, and transcribe notes.
6. Prepare and sterilize equipment and operatory before appointments.
7. Maintain schedule and patient flow through efficient procedures.
8. Educate patients and address questions or concerns.
9. Collaborate with team members to deliver an extraordinary patient experience.
10. Assist front office with scheduling and lab case tracking.
11. Monitor and order dental supplies as assigned.
12. Promote practice services and retail products.
13. Complete checklists and participate in daily huddles.
14. Maintain patient confidentiality per HIPAA.
15. Follow safety policies and OSHA regulations.
16. Complete required training modules.

Qualifications

Education/Certification:

• High school diploma or equivalent.
• Current radiography certification.
• Dental Assistant certification (state-specific or ability to obtain).
• CPR certification preferred.
• Nitrous Oxide/Oxygen Analgesia certification preferred.
• Maintain OSHA, HIPAA, and Infection Control training annually.

Skills and Abilities:

• Experience with direct patient contact preferred.
• Excellent customer service skills.
• Professionalism and integrity.
• Interpersonal and conflict resolution skills.
• Strong organizational and analytical skills.
• Ability to multi-task and stay calm in a fast-paced environment.
• Computer proficiency and adaptability to new programs.

Work Environment and Conditions

• Overtime as approved.
• Travel for training and duties.
• Use of safety equipment and procedures required.
• Prolonged sitting and standing possible.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Wellness and Fitness Services, Medical Practices, Hospitals and Healthcare