Dental Appointment Concierge & Scheduling Specialist

Winfield Dental; Winfield (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Winfield Dental is seeking a receptionist scheduler to greet patients, answer incoming calls, and manage daily scheduling in a fast-paced Winfield, KS office.

The role requires a high school degree and exceptional written and verbal communication skills, with experience using dental software for patient records, insurance verification, and documentation. This in-house position emphasizes confidentiality and professional patient service.

Qualifications

• High School degree or equivalent required.
• Exceptional written and verbal communication skills required.

Responsibilities

• Scheduling and confirming appointments.
• Welcoming patients and updating their information in the dental software(s).
• Registering new patients according to established office protocols.
• Verifying insurance and accurately building patient insurance plans in the dental software(s).
• Assisting patients to complete all necessary forms and documentation.
• Answering and managing incoming calls.
• Responding and complying with requests for information.
• Preparing documentation for upcoming appointments.
• Checking daily appointment schedules and filling gaps to ensure positive production.
• Monitoring and replying to e-mails and voicemails.
• Maintaining a professional reception area.
• Safeguarding patient privacy and confidentiality.
• Maintaining OSHA and HIPAA Compliance.
• Perform all other duties as assigned.

Skills

Exceptional written and verbal沟通技能

Education

High School degree or equivalent

Job description

Winfield Dental is seeking a receptionist scheduler to greet patients, answer incoming calls, and manage daily scheduling in a fast-paced Winfield, KS office.

The role requires a high school degree and exceptional written and verbal communication skills, with experience using dental software for patient records, insurance verification, and documentation. This in-house position emphasizes confidentiality and professional patient service.