Administrative Assistant

A Lifetime of Smiles; LaSalle (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

Donation matching

Free uniforms

Health insurance

Relocation bonus

Tuition assistance

Job summary

A Lifetime of Smiles in Illinois is seeking an Experienced Dental Administrative Assistant to join our fast-paced, patient-centered practice. You will manage patient communications, scheduling, and financial discussions, ensuring a smooth visit from the first call through treatment and follow-up.

Ideal candidates have prior dental administrative experience, are comfortable with dental software, and excel at organized, professional interactions with patients and team members.

Qualifications

• Previous dental administrative experience is required.
• Experience with dental scheduling, patient accounts, insurance benefits and treatment coordination.
• Experience communicating with patients about treatment, scheduling, financial arrangements and payments.
• Strong professional phone etiquette and interpersonal communication.
• Confident handling of financial conversations with patients.
• Ability to manage multiple provider schedules in a busy practice.
• Strong attention to detail, organization and follow-through.
• Comfort with dental practice management software and digital systems.
• Professional, dependable and team-oriented approach.

Responsibilities

• Professionally answer and manage incoming patient phone calls.
• Welcome patients and provide a polished, positive experience.
• Coordinate appointments and manage busy provider schedules.
• Communicate clearly with patients regarding treatment and next steps.
• Assist with treatment coordination and scheduling.
• Collect payments and review financial arrangements with patients.
• Assist patients with dental insurance questions and benefit coordination.
• Maintain accurate patient records and documentation.
• Coordinate with doctors and team members to support daily operations.
• Manage multiple priorities with professionalism and attention to detail.
• Uphold HIPAA standards and patient confidentiality.

Skills

Dental scheduling

Insurance benefits

Treatment coordination

Phone etiquette

Financial conversations

Multitasking

Attention to detail

Practice management software

Team oriented

Tools

Dental practice management software

Digital systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Wellness resources
• Donation matching
• Free uniforms
• Health insurance
• Relocation bonus
• Tuition assistance

Experienced Dental Administrative Assistant

A Lifetime of Smiles is seeking an experienced Dental Administrative Assistant to join our team. Candidates must have previous dental administrative experience and be comfortable working in a fast-paced, patient-focused dental practice.

This role is ideal for someone who is confident communicating with patients, managing schedules, discussing treatment and financial arrangements, and handling the day-to-day responsibilities of a busy dental office. We are looking for someone who understands the administrative side of dentistry and can provide a professional, welcoming experience from the first phone call through treatment and follow-up.

For over 26 years, A Lifetime of Smiles has provided award-winning dental care to our community. Our full-service practice offers preventative, cosmetic, restorative, and surgical dentistry in a modern, patient-focused environment. We take pride in delivering exceptional care and creating a welcoming experience for every patient who walks through our doors. Our administrative team plays a critical role in supporting patient care, coordinating schedules, communicating treatment needs, and ensuring every patient interaction reflects the high standards of our practice.

Please note: Previous dental administrative experience is required for this position

Key Responsibilities

• Professionally answer and manage incoming patient phone calls
• Welcome patients and provide a polished, positive experience
• Coordinate appointments and manage busy provider schedules
• Communicate clearly with patients regarding recommended treatment and next steps
• Assist with treatment coordination and scheduling
• Collect payments and confidently review financial arrangements with patients
• Assist patients with dental insurance questions and benefit coordination
• Maintain accurate patient records and documentation
• Coordinate with doctors, clinical team members, and fellow Administrative Assistants to support daily operations
• Manage multiple priorities while maintaining professionalism and attention to detail
• Uphold HIPAA standards and maintain patient confidentiality

Experience We're Looking For

• Previous dental administrative experience required
• Experience working with dental scheduling, patient accounts, insurance benefits, and treatment coordination
• Experience communicating with patients regarding treatment, scheduling, financial arrangements, and payments
• Strong professional phone etiquette and interpersonal communication skills
• Confidence handling financial conversations professionally and respectfully
• Ability to manage multiple provider schedules and competing priorities in a busy dental practice
• Strong attention to detail, organization, and follow-through
• Comfortable working with dental practice management software and digital systems
• Professional, dependable, and team-oriented approach to work

Why Join A Lifetime of Smiles

• Established and respected private dental practice serving our community for over 26 years
• Supportive leadership and collaborative team culture
• Modern facility with advanced dental technology
• Competitive compensation and benefits
• 401(k) match
• Paid time off
• No weekends
• Opportunities for continued professional growth and advancement within the practice