Dental Administrative Lead — Scheduling & Office Ops

Specialty1 Partners; Swarthmore, Northern (Delaware County, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

VSP Vision Coverage

Life Insurance (employee)

Short-term & Long-Term Disability

401(k) with match

Paid Time Off

Job summary

Specialty1 Partners Swarthmore is seeking a Dental Administrative Assistant to support a busy dental practice. You’ll collaborate with the Practice Manager to handle day-to-day operations and ensure smooth administrative workflows, including scheduling, patient billing, and records maintenance.

The role requires strong organizational skills, 1+ year of admin experience, proficiency with dental practice management software, and a patient-centered approach.

Qualifications

• 1+ years of administrative experience.
• Proficiency in dental practice management software and patient management systems.
• Excellent communication and interpersonal skills, with a focus on patient-centered care.
• Knowledge of dental insurance verification, billing, and financial processes.
• Strong leadership abilities, including training and mentoring administrative staff.
• HIPAA regulations and patient confidentiality.
• Must be able to sit/stand for extended periods and operate standard office equipment.
• Ability to assist patients safely in chairs or treatment areas.

Responsibilities

• Oversee daily office operations with the Practice Manager.
• Coordinate patient scheduling, confirmations, and follow-ups.
• Manage patient billing, insurance verifications, and claims processing.
• Address escalated patient concerns to ensure a positive experience.
• Assist with onboarding and training of administrative staff.
• Monitor office performance metrics for improvements.
• Maintain HIPAA compliance and office protocols.
• Collaborate with clinical staff to ensure accurate patient records.
• Manage office supplies and vendor relationships.

Skills

Administrative experience

Communication skills

HIPAA knowledge

Tools

Dental practice management software

Patient management systems

Job description

Specialty1 Partners Swarthmore is seeking a Dental Administrative Assistant to support a busy dental practice. You’ll collaborate with the Practice Manager to handle day-to-day operations and ensure smooth administrative workflows, including scheduling, patient billing, and records maintenance.

The role requires strong organizational skills, 1+ year of admin experience, proficiency with dental practice management software, and a patient-centered approach.