DEMI CHEF - SPORTSBOOK

PENN Entertainment, Inc.; Joliet (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

Hollywood Casino Joliet, operated by Penn Entertainment, Inc., seeks enthusiastic culinary professionals to join our team. Responsibilities include maintaining kitchen standards, preparing meals, and assisting with menu planning to optimize cost and quality.

You will uphold sanitation, safety, and teamwork while delivering excellent guest experiences. The role requires formal culinary education or equivalent experience, strong English communication, and a commitment to quality in a fast-paced

Qualifications

• HS diploma or GED with chef apprenticeship OR 2+ years culinary experience.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood.
• Knowledge of Food & Labor costs and impact on menus.
• Strong problem-solving and customer service skills; fluent in English.

Responsibilities

• Uphold culinary standards and operational guidelines for a specific outlet/shift.
• Administer all aspects of food prep; keep the kitchen clean and stocked.
• Suggest menu changes to improve cost, volume, quality and efficiency.
• Perform various culinary tasks (broiler, sauté, Asian, prep) as needed.
• Ensure sanitation per ServSafe and adhere to bargaining unit agreements.
• Support safety programs and proper knife handling and lifting techniques.
• Coordinate workflow during shift to meet demand and guest satisfaction.
• Engage with guests for feedback and address concerns professionally.

Skills

Culinary skills

Menu planning

Food cost knowledge

Sanitation/ServSafe

Teamwork

Customer service

English fluency

Education

HS diploma or GED

Chef apprenticeship program

Job description

Introduction

...

Overview

At Hollywood Casino Joliet, we take pride in creating memorable experiences for our guests while fostering a workplace built on teamwork, respect, and exceptional service.

We are looking for enthusiastic, dependable, and service-oriented individuals who enjoy working in a fast-paced environment and contributing to a positive team atmosphere.

Whether working directly with guests or supporting operations behind the scenes, every team member plays an important role in our success.

Responsibilities

• Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities.
• Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked and problem-free.
• Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items.
• Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
• Understand and adhere to all bargaining unit agreements.
• Supports safety and accident prevention programs (knife handling, proper lifting).
• Monitoring/implementation of garbage separation and disposal as per standards.
• Holding others accountable; including coaching and correcting to ensure quality standards are met and product consistency is maintained.
• Responsible for coordinating workflow during shift to meet business demands and ensure customer satisfaction.
• Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues.
• Presents oneself as a credit to Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

Requirements

• High School diploma or general education degree (GED) and participation in a chef's apprentice program, or minimum of two years or more culinary.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required.
• Knowledge of Food & Labor costs.
• Proven problem solving and critical thinking skills required.
• Must possess excellent customer service and employee relations skills.
• Good oral and written communication skills, must be fluent and literate in English.