DEMI CHEF - VIP- RED LOTUS

PENN Entertainment, Inc.; Joliet (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Hollywood Casino Joliet, operated by PENN Entertainment, Inc., seeks a skilled culinary professional to uphold high kitchen standards and drive consistent food quality in a fast-paced setting.

The role emphasizes menu planning, cost control, and teamwork, with focus on sanitation, safety, and guest satisfaction. English fluency and strong communication are essential, along with a commitment to service excellence.

Qualifications

• High School diploma or GED required; chef’s apprentice program preferred.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood items.
• Knowledge of Food & Labor costs.
• Proven problem solving and critical thinking skills.
• Excellent customer service and employee relations skills.
• Good oral and written communication skills; fluent in English.

Responsibilities

• Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift.
• Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked and problem-free.
• Recommends changes on all standard menus and strives to improve food costs, volume, quality, attractiveness and efficient preparation.
• Ability to perform kitchen tasks such as broiler, sauté, Asian and prep when needed.
• Meet or exceed all State and Company sanitation requirements (ServSafe).
• Understand and adhere to all bargaining unit agreements.
• Support safety and accident prevention programs (knife handling, proper lifting).
• Monitor/implement garbage separation and disposal per standards.
• Hold others accountable; coach and correct to ensure quality standards and product consistency.
• Coordinate workflow during shift to meet business demands and customer satisfaction.
• Solicit feedback on food quality and respond professionally to guest concerns.

Skills

Customer service

Communication

Education

High School diploma or GED

Participation in chef’s apprentice program

Job description

Introduction

...

Overview

At Hollywood Casino Joliet, we take pride in creating memorable experiences for our guests while fostering a workplace built on teamwork, respect, and exceptional service.

We are looking for enthusiastic, dependable, and service-oriented individuals who enjoy working in a fast-paced environment and contributing to a positive team atmosphere.

Whether working directly with guests or supporting operations behind the scenes, every team member plays an important role in our success.

Responsibilities

• Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities.
• Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked and problem-free.
• Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items.
• Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
• Understand and adhere to all bargaining unit agreements.
• Supports safety and accident prevention programs (knife handling, proper lifting).
• Monitoring/implementation of garbage separation and disposal as per standards.
• Holding others accountable; including coaching and correcting to ensure quality standards are met and product consistency is maintained.
• Responsible for coordinating workflow during shift to meet business demands and ensure customer satisfaction.
• Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues.
• Presents oneself as a credit to Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

Requirements

• High School diploma or general education degree (GED) and participation in a chef’s apprentice program, or minimum of two years or more culinary.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required.
• Knowledge of Food & Labor costs.
• Proven problem solving and critical thinking skills required.
• Must possess excellent customer service and employee relations skills.
• Good oral and written communication skills, must be fluent and literate in English.