Demi Chef

PENN Entertainment, Inc.; Alton (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

PENN Entertainment in Alton, IL is seeking an experienced chef to oversee outlet kitchen operations, ensure quality, and manage staff during a shift.

The role requires knowledge of menu planning, cost control, and ServSafe standards, with strong customer service and communication skills in English.

Qualifications

• High School diploma or GED with chef apprenticeship or 2+ years culinary experience.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood.
• Good command of English, both oral and written.

Responsibilities

• Maintain culinary standards and operational guidelines for a specific outlet and shift.
• Administer all aspects of food preparation; ensure cleanliness and stock levels.
• Monitor sanitation requirements (ServSafe) and comply with safety policies.
• Coordinate workflow during shift to meet business demands and guest satisfaction.
• Engage with guests and address concerns professionally to maintain quality.

Skills

Customer service

Communication

Team collaboration

Problem solving

Education

High School diploma or GED

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities.
• Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked and problem-free.
• Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items.
• Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
• Understand and adhere to all bargaining unit agreements.
• Supports safety and accident prevention programs (knife handling, proper lifting).
• Monitoring/implementation of garbage separation and disposal as per standards.
• Holding others accountable; including coaching and correcting to ensure quality standards are met and product consistency is maintained.
• Responsible for coordinating workflow during shift to meet business demands and ensure customer satisfaction.
• Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues.
• Presents oneself as a credit to Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

Requirements

• High School diploma or general education degree (GED) and participation in a chef’s apprentice program, or minimum of two years or more culinary.
• Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required.
• Knowledge of Food & Labor costs.
• Proven problem solving and critical thinking skills required.
• Must possess excellent customer service and employee relations skills.
• Good oral and written communication skills, must be fluent and literate in English.