Delta Sky Club GM: Premium Hospitality Leader

Eurest USA; Atlanta (GA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Comprehensive Benefit Package

Job summary

Eurest USA is seeking a General Manager for the Delta Sky Club at ATL Airport. The role oversees lounge operations, culinary and beverage programs, and client partnerships to deliver an exceptional traveler experience.

You will drive financial performance, staff development, and guest satisfaction in a fast-paced VIP environment. The ideal candidate has 3+ years of leadership in premium hospitality settings, strong people skills, and a track record of achieving service excellence and adherence

Qualifications

• Three or more years of progressive leadership experience in premium hospitality, airport lounges, hotels, restaurants, clubs, or foodservice operations.
• Proven experience managing P&L performance, budgets, forecasting, and labor productivity.

Responsibilities

• Lead Delta Sky Club operations to ensure exceptional hospitality and guest satisfaction.
• Maintain highest standards of food quality, beverage service, cleanliness, and presentation.
• Drive financial performance through budgeting, forecasting, labor management, and cost controls.
• Recruit, hire, train, coach, and develop management and frontline staff.
• Foster a culture of accountability, engagement, inclusion, and service excellence.
• Build strong partnerships with Delta leadership, airport stakeholders, vendors, and support teams.
• Resolve guest concerns quickly while preserving premium service.
• Ensure compliance with company policies, food safety standards, and airport regulations.
• Analyze operational performance and implement continuous improvement initiatives.
• Lead through hands-on management and create a positive guest-focused culture.

Skills

P&L management

Leadership experience

Guest service excellence

High-volume operations

Education

Bachelor's degree in Hospitality Management, Business Administration, Foodservice Management, or related field

Job description

Eurest USA is seeking a General Manager for the Delta Sky Club at ATL Airport. The role oversees lounge operations, culinary and beverage programs, and client partnerships to deliver an exceptional traveler experience.

You will drive financial performance, staff development, and guest satisfaction in a fast-paced VIP environment. The ideal candidate has 3+ years of leadership in premium hospitality settings, strong people skills, and a track record of achieving service excellence and adherence