GENERAL MANAGER- Delta Sky Club - MCI

Eurest USA; Kansas City (MO); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Eurest, a division of Compass Group, seeks a General Manager to lead the Delta Sky Club at Kansas City International Airport (MCI). You will drive premium service, financial performance, and team engagement in a high-profile lounge environment.

The role requires hands-on leadership in fast-paced hospitality, with focus on guest satisfaction, safety, and adherence to Delta standards.

Qualifications

• As a General Manager you will oversee Delta Sky Club operations and staff.
• Experience in upscale hospitality, premium food service, or airport lounges is required.
• Strong financial discipline with budgets, forecasting, and P&L responsibility.

Responsibilities

• Lead daily Delta Sky Club operations delivering exceptional service.
• Recruit, train, coach, and develop managers and staff.
• Manage budgets, labor, inventory, and vendor relationships.
• Ensure compliance with HACCP, safety, and airline standards.
• Analyze metrics to identify improvement opportunities and optimize guest experience.

Skills

Leadership

Hospitality operations

Budgeting & P&L

Food safety HACCP

Staff development

Communication

MS Office proficiency

ServSafe cert preferred

Education

Bachelor's degree preferred

Job description

Eurest

Position Title: GENERAL MANAGER- Delta Sky Club - MCI

Salary: $90,000

Other Forms of Compensation: Comprehensive Benefit Package

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high-performing, and fast-growing. Our teammates are enthusiastic, committed to quality, and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

General Manager - Delta Sky Club | Kansas City International Airport (MCI)

Ready to lead a world-class hospitality operation?

Eurest, a division of Compass Group USA, is seeking an experienced General Manager to oversee the prestigious Delta Sky Club, where exceptional service, premium dining, and memorable guest experiences come together.

As the General Manager of the Delta Sky Club at Kansas City International Airport (MCI), you will lead all lounge operations, ensuring an exceptional guest experience while driving operational excellence, financial performance, and team engagement. This high-profile leadership role oversees premium food and beverage service, team development, client partnerships, and adherence to Delta standards.

The ideal candidate is a hands-on hospitality leader who thrives in fast-paced environments, inspires high-performing teams, and is passionate about delivering best-in-class service to Delta's premium travelers.

Key Responsibilities

• Lead all daily Delta Sky Club operations, ensuring exceptional hospitality and service standards.
• Recruit, train, coach, and develop managers and frontline associates.
• Drive employee engagement, performance management, and succession planning.
• Manage budgets, forecasting, labor, purchasing, inventory controls, and P&L performance.
• Oversee premium food and beverage programs, ensuring quality, consistency, and presentation standards.
• Ensure compliance with company policies, airport requirements, and local, state, and federal regulations.
• Maintain HACCP, food safety, sanitation, and health department standards.
• Analyze operational and financial metrics to identify opportunities for improvement.
• Build strong relationships with Delta representatives, airport partners, vendors, and guests.
• Lead training initiatives and foster a culture focused on hospitality, accountability, and excellence.

Preferred Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 6+ years of progressive leadership experience in upscale hospitality, premium food service, hotels, restaurants, clubs, or airport lounges.
• Proven experience leading, developing, and retaining high-performing teams.
• Strong financial acumen with budget, forecasting, labor management, and P&L responsibility.
• Experience managing food purchasing, inventory control, and cost management.
• Knowledge of HACCP, food safety, sanitation, and regulatory compliance.
• Excellent communication, organizational, and relationship-management skills.
• Strong problem-solving, coaching, and conflict-resolution abilities.
• Proficiency with Microsoft Office and operational reporting systems.
• ServSafe Certification or equivalent food safety certification preferred.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Join us in delivering a world-class hospitality experience for Delta's most valued travelers while leading a dynamic team in one of the airport's premier guest environments.

Eurest is a member of Compass Group USA

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.