Delta Hotels Orlando Celebration - Front Desk Agent

Aimbridge Hospitality; Kissimmee (FL); Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily Pay

Medical, Dental, and Vision Coverage

Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Resumo da oferta

Aimbridge Hospitality is seeking a Front Desk Agent to deliver warm, welcoming service and smooth check-ins at our Kissimmee property.

You will handle reservations, guest inquiries, and guest relations with professionalism, using hotel software and MS Office to keep front desk operations running smoothly. Full-time schedule with competitive benefits.

Qualificações

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and MS Office.
• Full-time availability; ability to work weekends or peak times may be required.

Responsabilidades

• Provide warm guest service and handle check-ins and requests.
• Communicate clearly with guests and team.
• Think quickly to resolve issues and turn them into positive outcomes.
• Manage reservations, check-ins/check-outs, and financial details efficiently.

Conhecimentos

Guest Service

Communication

Problem Solving

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

PMS software

Microsoft Office

Descrição da oferta de emprego

Address 2900 Parkway Boulevard, Kissimmee, FL, 34747, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan