Delivery Support Specialist

HD Supply Canada, Inc

Morrisville (NC)

On-site

USD 33,000 - 42,000

Full time

2 days ago

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Job summary

HD Supply Canada, Inc in Morrisville, NC is seeking a Delivery Assistant to support drivers with customer orders, assist with loading and unloading, and ensure safety procedures are followed during deliveries. The role emphasizes accurate order handling, courteous customer interactions, and coordination with the distribution center to resolve basic issues and provide proof of delivery.

The position involves warehouse duties as needed and a preference for candidates with HS diploma or GED and 0-2

Qualifications

Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
1+ years of experience operating material handling equipment.
HS Diploma or GED strongly preferred.

Responsibilities

Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non-powered material handling equipment.
Makes customer calls before and during delivery.
Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
Relays escalated customer concerns to distribution center leadership.
Provides exceptional customer service by being polite and professional during deliveries.
Performs general warehouse duties as needed.