Delivery Support Specialist

HD Supply Management, LLC (USA); Morrisville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

HD Supply Management, LLC (USA) is seeking a Delivery Assistant to support drivers with customer orders at the Morrisville, NC location. You will assist in loading and unloading products, interact with customers, and ensure all safety procedures are followed.

Under supervision, you will perform loading/unloading with material handling equipment, confirm delivery details with customers, and help maintain smooth warehouse operations.

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non‑powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.
• Performs general warehouse duties as needed.

Skills

Warehouse procedures

Delivery assistant experience

Material handling equipment

Education

HS Diploma or GED

Job description

HD Supply Management, LLC (USA) is seeking a Delivery Assistant to support drivers with customer orders at the Morrisville, NC location. You will assist in loading and unloading products, interact with customers, and ensure all safety procedures are followed.

Under supervision, you will perform loading/unloading with material handling equipment, confirm delivery details with customers, and help maintain smooth warehouse operations.