Delivery Support Specialist

HD Supply; Hanover (MD); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Paid holidays and vacation

Paid sick time

Life and AD&D insurance

Disability insurance

Critical illness insurance

Commuter benefits

Tuition reimbursement

Employee assistance program

Adoption assistance

Job summary

HD Supply in Hanover, Maryland, is seeking a Delivery Assistant to support delivery drivers with customer orders, assist with loading and unloading, and ensure all safety procedures are followed.

You will communicate with customers, provide proof of delivery, and help with warehouse duties as needed. A HS Diploma or GED and 0-2 years in similar roles are preferred; the position is on-site.

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.

Skills

Warehouse procedures

Delivery support experience

Material handling equipment

Education

HS Diploma or GED

Job description

HD Supply in Hanover, Maryland, is seeking a Delivery Assistant to support delivery drivers with customer orders, assist with loading and unloading, and ensure all safety procedures are followed.

You will communicate with customers, provide proof of delivery, and help with warehouse duties as needed. A HS Diploma or GED and 0-2 years in similar roles are preferred; the position is on-site.