Delivery Support Specialist

HD Supply Canada, Inc; Calera (AL); On-site; USD 19,000 - 23,000; Full time

Job summary

HD Supply Canada, Inc. seeks a Delivery Assistant in Calera, AL to support delivery drivers with customer orders, assist with loading and unloading merchandise, and ensure all safety procedures are followed during deliveries.

The role does not operate company or rental vehicles. You will call customers before and during delivery, provide proof of delivery, address basic service questions, relay escalated concerns to leadership, and perform general warehouse duties as needed to keep orders

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders and delivery documents.
• Delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Assist delivery drivers with loading and unloading merchandise.
• Provide proof of delivery and resolve basic customer service issues.
• Interface with customers regarding orders and communicate delivery details.
• Relay escalated customer concerns to distribution center leadership.
• Perform general warehouse duties as needed.
• Ensure safe, accurate, and efficient delivery of customer orders.

Skills

Warehouse procedures

Delivery documentation

Customer service

Education

HS Diploma or GED

Tools

Material handling equipment

Job description

HD Supply Canada, Inc. seeks a Delivery Assistant in Calera, AL to support delivery drivers with customer orders, assist with loading and unloading merchandise, and ensure all safety procedures are followed during deliveries.

The role does not operate company or rental vehicles. You will call customers before and during delivery, provide proof of delivery, address basic service questions, relay escalated concerns to leadership, and perform general warehouse duties as needed to keep orders