Delivery Support Specialist

HD Supply Management, LLC (USA); Bayonne (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health care FSA

401(K) with company match

Paid Holiday, Vacation, Personal Time,

Paid Sick Time

Life and AD&D Insurance

Short and Long-term Disability

Critical Illness Insurance

Accident Insurance

Whole Life Insurance

Commuter Benefits

Tuition Reimbursement

Employee Assistance Program

Adoption and Surrogacy Assistance

Job summary

HD Supply Management, LLC (USA) is seeking a Delivery Assistant to support drivers with customer orders, assist with loading and unloading, and ensure safety procedures are followed. The role does not involve operating company or rental vehicles.

Responsibilities include coordinating with drivers, inspecting deliveries, calling customers during delivery, and handling basic customer service issues. A strong emphasis on safety and efficiency is required.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Performs general warehouse duties as needed.

Skills

Warehousing procedures

Delivery assistant experience

Material handling equipment operation

Education

HS Diploma or GED

Job description

HD Supply Management, LLC (USA) is seeking a Delivery Assistant to support drivers with customer orders, assist with loading and unloading, and ensure safety procedures are followed. The role does not involve operating company or rental vehicles.

Responsibilities include coordinating with drivers, inspecting deliveries, calling customers during delivery, and handling basic customer service issues. A strong emphasis on safety and efficiency is required.