Delivery Support Specialist

HD Supply Canada, Inc; Pompano Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

HD Supply Canada, Inc. in Pompano Beach, FL is seeking a Delivery Assistant to support drivers with loading, unloading and customer interactions. Ensure orders are accurate and safe, and maintain proper delivery documentation.

You will call customers before and during deliveries, provide proof of delivery, and coordinate with the distribution center. This role requires no vehicle operation and includes general warehouse duties in a fast-paced environment.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Knowledge of warehouse procedures, requisitions, purchase orders, invoices and delivery documents.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure orders are accurate and free of damage.
• Assists with loading and unloading merchandise using material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, providing proof of delivery.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service during deliveries.
• Performs general warehouse duties as needed.

Skills

Warehouse procedures

Delivery experience

Material handling equipment

Education

HS Diploma or GED

Tools

Material handling equipment (MHE)

Pallet jacks / forklifts

Job description

HD Supply Canada, Inc. in Pompano Beach, FL is seeking a Delivery Assistant to support drivers with loading, unloading and customer interactions. Ensure orders are accurate and safe, and maintain proper delivery documentation.

You will call customers before and during deliveries, provide proof of delivery, and coordinate with the distribution center. This role requires no vehicle operation and includes general warehouse duties in a fast-paced environment.