Delivery & Sales Rep — Grow Customer Relationships & Orders

FleetPride; Scranton (Lackawanna County); On-site; USD 25,000 - 30,000; Full time

Job summary

FleetPride is seeking a customer service focused professional for our Scranton branch. You will provide scheduled delivery services and on-site support, delivering product knowledge and promotions to our customer base.

Build trust with customers by delivering reliable service and accurate information on inventory, pricing, and product features. You will develop relationships with customers and their staff, help merchandise shelves, assist with returns, and coordinate with the Branch Manager to

Qualifications

• Customer service orientation and communication skills are essential.
• Ability to listen actively and understand customer needs.
• Strong written and verbal communication and ability to persuade customers.

Responsibilities

• Service existing customers with regular visits and scheduled deliveries.
• Provide customers with promotions and solicit orders.
• Manage customer inventory and stock, including consigned inventories.
• Merchandise customer shelves and handle returns as directed.
• Develop understanding of the customer base in the assigned area.
• Build relationships to foster trust and repeat business.
• Provide product samples/catalogs and answer questions about products.

Skills

Customer service

Active listening

Communicating

Time management

Reading comprehension

Persuasion

Service orientation

Job description

FleetPride is seeking a customer service focused professional for our Scranton branch. You will provide scheduled delivery services and on-site support, delivering product knowledge and promotions to our customer base.

Build trust with customers by delivering reliable service and accurate information on inventory, pricing, and product features. You will develop relationships with customers and their staff, help merchandise shelves, assist with returns, and coordinate with the Branch Manager to