Delivery Route Planner & Logistics Coordinator

Mattress Firm Inc.; Sumner (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm Inc. is seeking a Logistics & Dispatch Coordinator in Sumner, WA to coordinate daily delivery routes and support dispatch activities.

You will work closely with warehouse teams, drivers, and contractors to ensure timely, accurate deliveries and maintain route documentation. The role requires 1+ years in logistics or a related field, strong communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 1+ years of experience in logistics, dispatch, routing, or related role.
• Strong verbal and written communication skills.
• Ability to prioritize competing demands in a fast-paced environment.
• Knowledge of transportation management systems is preferred.

Responsibilities

• Coordinate and dispatch daily delivery routes based on capacity, geography, and business demands.
• Monitor delivery activity and address route delays or disruptions.
• Schedule deliveries and adjust routing plans to maximize efficiency.
• Track, document, and resolve missed deliveries, delivery exceptions, and re-delivery requests.
• Prepare and submit delivery manifests, route documentation, and stop records by deadlines.
• Maintain accurate records to support contractor settlements and delivery performance tracking.
• Communicate route changes and delivery updates to drivers, contractors, and internal teams.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Team collaboration

Problem-solving

Prioritization

Education

High School Diploma

Tools

Microsoft Office Suite

TMS/Routing software

Job description

Mattress Firm Inc. is seeking a Logistics & Dispatch Coordinator in Sumner, WA to coordinate daily delivery routes and support dispatch activities.

You will work closely with warehouse teams, drivers, and contractors to ensure timely, accurate deliveries and maintain route documentation. The role requires 1+ years in logistics or a related field, strong communication, and the ability to manage multiple tasks in a fast-paced environment.