Delivery Process Leader — Product & Technology

LAM Lennar Associates Mgmt LLC

Florida

On-site

USD 120,000 - 155,000

Full time

10 days ago

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Benefits offered by this job

Health insurance

401(k) with Company Match

Paid Parental Leave

Education Assistance

Adoption Assistance

Vacation & Holidays

Home Purchase Discounts

Job summary

Lennar is seeking a Process Lead to bring clarity and scale to how our technology teams plan, build, and deliver across the software lifecycle. You will map current processes, identify gaps, and design future-state workflows that improve efficiency and cross-team alignment.

Lead with influence, gather and formalize standards, and drive adoption with training and governance. Build dashboards and KPIs to measure progress and reduce operational risk within a large multi-team enterprise.

Qualifications

8+ years of experience in process improvement, process design and documentation, program or project management, delivery management, or a related field.
Proven experience mapping and redesigning end-to-end processes in a software or technology delivery environment.
Strong working knowledge of SDLC/PDLC practices and Agile frameworks (Scrum, Kanban; SAFe a plus).
Proven ability to lead through influence by building alignment across teams and leaders where you have no direct authority.
Experience gathering, organizing, and governing standards across multiple teams or business units.
Skill in process mapping methods such as value stream mapping, swimlanes, SIPOC, and BPMN.
Experience defining KPIs and building reports or dashboards that track adherence and performance.
Excellent facilitation, written communication, and executive communication skills, including the ability to make complex processes simple.
Nice to Have Lean Six Sigma (Green or Black Belt), PMP, SAFe, CSM, or a process certification such as CBPP
Change management training (e.g., Prosci)
Experience standing up a Delivery Excellence, PMO, or Engineering Operations function
Experience in a large, multi-team enterprise environment
Experience with tools like GitHub, Claude, and Lucid, or comparable technologies.

Responsibilities

Lead cross-functional discovery to map current-state processes across all phases of the SDLC/PDLC, from intake and planning through build, test, release, and support.
Identify gaps, redundancies, bottlenecks, and inconsistencies, and design future-state processes that improve efficiency and scale across teams.
Partner with engineering, product, QA, design, architecture, security, and operations leaders to gather, reconcile, and formalize standards and best practices.
Create and maintain clear, accessible process documentation, including process maps, playbooks, RACI models, templates, and guides, in a central source of truth.
Define and report on metrics that measure process adherence, maturity, and delivery efficiency, and turn the data into actionable insights for leadership.
Plan and run rollout of new or updated processes, including communication, training, and change management, so teams actually adopt them.
Facilitate workshops, working sessions, and governance forums that drive alignment and decisions across teams.
Build a continuous-improvement feedback loop: gather input from teams, review how processes are performing, and refine them over time.
Act as a trusted advisor to leadership on delivery practices, process maturity, and operational risk.