Product Manager

lennar; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lennar is seeking a Product Manager for the Lennar Account to own the customer experience across the Lennar mobile app and Lennar.com. You will drive discovery, design scope, stories, sprints, QA, and release, ensuring parity and a seamless user journey.

You will work with Design, Engineering, QA, Data, and Operations to deliver features that delight homebuyers and homeowners, while measuring adoption, engagement, and satisfaction across surfaces.

Qualifications

• Bachelor's degree required and 3–5 years in consumer-facing product management.
• Experience shipping features on iOS and Android with parity across surfaces.
• Strong agile delivery skills: write user stories, acceptance criteria, backlog grooming, sprint planning.
• Proven UX/UI collaboration with designers using tools like Figma.
• Experience planning customer research including interviews and usability testing.
• Analytical mindset with product analytics and experimentation (A/B testing).
• Detail-oriented with edge-case handling, testing, and quality ownership.
• Familiarity with account/identity experiences (sign-in, SSO) and accessibility standards.

Responsibilities

• Own Lennar Account product across mobile app and Lennar.com with parity on features.
• Define, spec, design, test, and ship features end-to-end across surfaces.
• Collaborate with Design to define user flows and UX/UI requirements.
• Pair with Engineering to write stories, prioritize backlog, plan sprints, and triage bugs.
• Coordinate QA and user acceptance testing across devices and browsers.
• Lead customer research and synthesize feedback into roadmap priorities.
• Define and track metrics like account adoption, active users, and satisfaction.

Skills

Mobile app product management

Agile methodologies

UX/UI design

A/B testing

Product analytics

Customer research

Sign-in / SSO experience

Salesforce CRM familiarity

WCAG accessibility knowledge

Education

Bachelor's degree

Tools

Figma

Salesforce

Job description

Product Manager - Lennar Account (Mobile App & Lennar.com)

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

As Product Manager for the Lennar Account, you will own the customer's logged-in experience with Lennar across two surfaces: the Lennar mobile app and the account experience on Lennar.com. With a shared back end and a shared experience, the Lennar Account is one product delivered on two surfaces, and you will make sure every feature that touches the customer is fully spec'd, designed, tested, and shipped with parity across both. This is a hands‑on role where you will drive the full agile process, from discovery and design scope through stories, sprints, QA, and release, and own each feature to completion. You will work closely with Design, Engineering, QA, Data, and Operations, and partner with the Senior Product Managers for Road to Close and Homeowner Experience to bring a clean customer experience to life in the app and on the web.

Your Responsibilities on the Team

• Own the Lennar Account product across the mobile app (iOS and Android) and Lennar.com, including account creation, sign‑in, profile, navigation, notifications, and the core features customers use throughout their journey.
• Ensure every feature is spec'd, designed, and tested for both app and web, maintaining parity and a consistent look, feel, and behavior across surfaces.
• Own features end to end, from problem definition and design scope through development, testing, release, and post‑launch measurement, until they are complete and performing.
• Partner with Design to define user flows, wireframes, and UX/UI requirements, and work through the edge cases, error states, empty states, and data scenarios that make a feature production‑ready.
• Partner with Engineering to write clear user stories and acceptance criteria, groom and prioritize the backlog, plan sprints, and triage and prioritize bugs.
• Coordinate QA and user acceptance testing across devices, operating systems, and browsers, and own release readiness, including app store submissions, phased rollouts, and feature flags.
• Lead customer research, including user interviews, usability testing, and surveys, to understand homebuyer and homeowner needs and validate designs before and after launch.
• Collect, synthesize, and act on customer feedback from app store reviews, in‑app feedback, surveys, and customer care teams, turning insights into roadmap priorities.
• Define, instrument, and track the metrics that matter, including account adoption, active users, feature engagement, task completion, app store rating, and customer satisfaction.
• Own the back‑end platform and security capabilities behind the Lennar Account and app, including identity and access management, federated SSO, session and token management, role‑based permissions for authorized users, feature flag and remote configuration frameworks, and data protection controls such as encryption, PII handling, and privacy compliance, in partnership with Engineering and Information Security.
• Champion accessibility and performance so the Lennar Account is fast, reliable, and usable by every customer.
• Communicate status, risks, and trade‑offs clearly to stakeholders and leadership, applying a lean, test‑and‑learn approach to inform product direction quickly.

Requirements

• Bachelor's degree required.
• 3-5 years of Product Management experience, with hands‑on ownership of a consumer‑facing mobile app and/or web product.
• Experience shipping features on iOS and Android, including app store release processes, and delivering a consistent experience across multiple surfaces.
• Strong working knowledge of agile delivery, including writing user stories and acceptance criteria, backlog grooming, sprint planning, and bug triage.
• Strong UX/UI instincts and a track record of partnering closely with designers, with comfort working in tools like Figma.
• Experience planning and running customer research, including interviews, usability testing, and surveys.
• Analytical mindset with experience using product analytics and experimentation (for example, A/B testing) to prioritize and evaluate product decisions.
• Detail‑oriented approach to edge cases, testing and quality, with a drive to own work through to completion.
• Familiarity with account and identity experiences (sign‑in, SSO, permissions), accessibility standards (WCAG), and CRM platforms such as Salesforce is a plus.
• Experience in homebuilding, real estate, mortgage, or othe