Project Manager II, Continuous Improvement

lennar; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Lennar is seeking a Project Manager II, Continuous Improvement to join the OpEx team. You will rotate across Process & Lean, Performance & CI, and Standards & Sustainment, driving process improvements that increase efficiency and scalability.

You will work with leadership and cross-functional teams to diagnose, measure, and standardize improvements across programs. The role emphasizes data-driven decision making, SOP development, and sustaining gains through governance, training, and playbooks.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Operations, or related field preferred.
• 5+ years of experience in Continuous Improvement, Process Improvement, Operational Excellence, PMO, or related disciplines.
• Hands-on Lean experience, Lean or Six Sigma certification or Kaizen event leadership.
• Experience quantifying benefits and distinguishing hard cost, cost avoidance, and capacity.

Responsibilities

• Facilitate process-mapping sessions, Kaizen bursts, and workshops with cross-functional teams.
• Document current-state and future-state workflows and finalize the future-state process.
• Identify inefficiencies, bottlenecks, and dependencies that affect delivery outcomes.
• Pull and analyze operational data to establish baselines and prioritize fixes.
• Validate gains with before/after data and define measurement strategy.

Skills

Lean

Six Sigma

Facilitation

Data analysis

SOP authoring

Stakeholder management

Process mapping

Kaizen

Change management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Lucid

GitHub

ServiceNow

Jira

Azure DevOps

Power BI

Job description

Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

At Lennar, we are focused on continuously improving how we deliver technology solutions, operational excellence, and enterprise value across the organization. The Project Manager II, Continuous Improvement is part of the Operational Excellence (OpEx) team and will play a critical role within Lennar Technology Group (LTG), partnering closely with leadership and cross-functional teams to identify, drive, and sustain process improvement initiatives that increase efficiency, scalability, transparency, and delivery effectiveness.

The goal of the OpEx team is to solve real process problems quickly while building a repeatable, standing capability. The Project Manager II, Continuous Improvement is a cross-trained member of this team who rotates across three disciplines: Process & Lean, Performance & CI, and Standards & Sustainment. Every improvement cycle uses all three, so each win is diagnosed, measured, and standardized rather than only delivered.

Essential Duties and Responsibilities

Process & Lean

• Facilitate process-mapping sessions, Kaizen bursts, and workshops with process owners and cross-functional teams (business, technology, architecture, PMO, testing, and vendors)
• Document current-state and future-state workflows and finalize the future-state process
• Identify operational inefficiencies, bottlenecks, and dependencies that affect delivery outcomes

Performance & CI

• Pull and analyze operational data to establish baselines, run root-cause analysis, and prioritize fixes
• Tag candidate savings as hard cost, cost avoidance, or capacity so results can be validated by Finance; flag metrics with no data source and instrument a proxy or reclassify as qualitative
• Validate gains with before/after data, and define measurement strategy and dashboard requirements that support leadership decisions, partnering with BI resources on executive-level views

Standards & Sustainment

• Turn validated improvements into SOPs and publish them to the Process Governance & Standards library
• Train process owners and drive adoption of new processes and tools; schedule and run sustainment reviews
• Own and maintain the CI team repository, including templates, playbooks, engagement artifacts, and institutional knowledge, to support team scalability and continuity

Team and Capability

• Rotate through all three lead roles and cross-train teammates so no one person is a single point of failure
• Document and refine the cycle method after each engagement so the next one runs faster
• Manage day-to-day relationships with process owners and SMEs within a cycle; escalated to the OpEx Manager for a missing or unwilling process owner, unresolved cross-functional conflict, decisions beyond team authority, or stakeholder sessions that keep slipping
• Support the OpEx Manager with wins communication, visibility, and intake by contributing results, findings, and recommendations that inform leadership prioritization of the backlog
• Identify Digitize or Automate needs and route them to the Long-Term Project framework
• Balance cycle work with business-as-usual responsibilities within the team's protected-time commitments
• Contribute to longer-term enablement, including a process-owner certification ladder and an LTG community of practice

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Operations, or a related field preferred
• 5+ years of experience in Continuous Improvement, Process Improvement, Operational Excellence, PMO, or related disciplines
• Required: hands-on Lean experience, demonstrated by Lean or Six Sigma certification (Green Belt or higher preferred) or by leading Kaizen events, process mapping, and root-cause analysis
• Working-level skill in all three disciplines: facilitation and future-state design; data analysis, baselining, and before/after validation; and SOP authoring, training, and sustainment
• Experience quantifying benefits and distinguishing hard cost, cost avoidance, and capacity, ideally with Finance validation
• Experience supporting enterprise technology organizations and cross-functional initiatives
• Ability to deliver within a time-boxed cycle, manage more than one initiative at a time, and elevate using defined triggers
• Willingness to cross-train, coach others, and rotate roles
• Excellent communication and stakeholder management skills
• Familiarity with tools such as Lucid, GitHub, ServiceNow, Jira, Azure DevOps, and Power BI i