Delivery Ops Account Manager — Data-Driven & Mon-Fri

Clark's White Glove Delivery

Louisville (KY)

On-site

USD 28,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Dental and vision insurance

PTO

Job summary

Clark's White Glove Delivery in Louisville, KY is seeking an Account Manager to support our delivery operations. You will process high volumes of orders, coordinate deliveries, and serve as the main contact for clients and their customers. This role requires strong data entry and customer service skills in a fast-paced logistics setting.

The position offers weekday hours, with a focus on accuracy, ownership, and teamwork to ensure smooth daily routes and customer satisfaction.

Qualifications

Strong data entry skills with speed and accuracy.
Customer service experience in logistics or fast-paced office.
A self-motivated go-getter who takes ownership.
Comfort juggling phones, email, and data entry.
Organized, dependable and detail-oriented.
Comfortable with computers and learning new software.

Responsibilities

Enter and update a high volume of orders, delivery details, and customer information in our systems.
Schedule and confirm customer deliveries and handle inbound calls and emails.
Serve as a point of contact for clients and customers, resolving issues quickly.
Track orders from arrival through delivery and follow up on late or missing items.
Work with warehouse and delivery teams to keep routes on track.
Maintain accurate records and assist with daily reporting.