Account Manager

Clarks White Glove Delivery Inc; Louisville (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Job summary

Clark's White Glove Delivery in Louisville, KY is seeking an Account Manager to support our delivery operation behind the scenes—handling a high volume of order data, coordinating client communications, and ensuring every delivery is set up for success. The role combines data entry, scheduling, and customer service.

You will work with warehouse and delivery teams, maintain records, and respond to inquiries promptly while delivering a high level of service in a fast-paced logistics environment.

Qualifications

• Strong data entry skills with speed and accuracy.
• Customer service experience in logistics or fast-paced office.
• Owns tasks and takes initiative.
• Able to handle calls, emails, and data entry simultaneously.
• Organized, dependable, detail-oriented.
• Comfortable with computers and learning new software.

Responsibilities

• Enter and update a high volume of orders accurately.
• Schedule and confirm deliveries, handle calls and emails.
• Serve as a client liaison, resolving delivery issues quickly.
• Track orders from arrival to delivery and follow up on delays or damages.
• Coordinate with warehouse and delivery teams to keep routes on track.
• Maintain records and assist with daily reporting.

Skills

Data entry

Customer service

Excel

Multitasking

Detail-oriented

Tools

Excel

Software learning

Job description

Clark's White Glove Delivery is looking for an Account Manager to join our team in Louisville, KY. In this role you'll keep our delivery operation running smoothly behind the scenes: handling a high volume of order data, supporting our clients and their customers, and making sure every delivery is set up for success.

Pay: $20.00 - $22.00 per hour
Schedule: Monday - Friday

What You'll Do

• Enter and update a high volume of orders, delivery details, and customer information accurately in our systems
• Schedule and confirm customer deliveries and handle inbound calls and emails
• Serve as a point of contact for our clients and their customers, resolving delivery issues and questions quickly and professionally
• Track orders from arrival through delivery and follow up on anything late, damaged, or missing
• Work closely with our warehouse and delivery teams to keep daily routes on track
• Keep accurate records and help with daily reporting

What We're Looking For

• Strong data entry skills with a high level of speed and accuracy
• Customer service experience, ideally in logistics, delivery, or a fast-paced office
• A self-motivated go-getter who takes ownership and doesn't wait to be told what to do
• Comfortable juggling phones, email, and data entry at the same time
• Organized, dependable, and detail-oriented
• Comfortable with computers, Excel, and learning new software

Benefits

• Health insurance
• Dental and vision insurance
• Paid time off (PTO)

Why Clark's

We're a family-owned and operated company with locations across the Midwest. If you like a fast pace and want a team where hard work gets noticed, we'd like to hear from you.