Delivery Operations Account Manager

Clark's White Glove Delivery; Louisville (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid time off (PTO)

Job summary

Clark's White Glove Delivery in Louisville, KY seeks an Account Manager to support our delivery operations behind the scenes. You will manage high volumes of order data, assist clients and their customers, and ensure every delivery is set up for success.

Daily tasks include data entry, scheduling, and resolving delivery issues with internal teams. The role is fast-paced, requires strong communication, and a reliable, detail-oriented mindset.

Qualifications

• Strong data entry skills with a high level of speed and accuracy.
• Customer service experience, ideally in logistics, delivery, or a fast-paced office.
• A self-motivated go-getter who takes ownership and doesn't wait to be told what to do.
• Comfortable juggling phones, email, and data entry at the same time.

Responsibilities

• Enter and update a high volume of orders, delivery details, and customer information accurately in our systems
• Schedule and confirm customer deliveries and handle inbound calls and emails
• Serve as a point of contact for our clients and their customers, resolving delivery issues and questions quickly and professionally
• Track orders from arrival through delivery and follow up on anything late, damaged, or missing
• Work closely with our warehouse and delivery teams to keep daily routes on track
• Keep accurate records and help with daily reporting

Skills

Data entry speed

Customer service experience

Multitasking

Organized

Detail-oriented

Tools

Excel

Job description

Clark's White Glove Delivery in Louisville, KY seeks an Account Manager to support our delivery operations behind the scenes. You will manage high volumes of order data, assist clients and their customers, and ensure every delivery is set up for success.

Daily tasks include data entry, scheduling, and resolving delivery issues with internal teams. The role is fast-paced, requires strong communication, and a reliable, detail-oriented mindset.